JaybirdReviews of jaybird.com

Horrendous customer service. Have tried to get replacement earbuds as they don't hold charge and they have sent the same automated message three times. The Logitech site doesn't have the firmware they claim you should try. This is the second time I've had this same issue with their earbuds!

One of the headphones was constantly disconnecting and reconnecting. I contacted their support (Logitech) and had to ask a lot of questions, record a video showing the headphones and also provide them with two different kind of proofs of purchase. In the end they refused to help me since they could not confirm the receipt from the reseller!? At least the product and the support had the same quality, crap quality! Do not buy their products.

One headphone doesn’t charge any more. Messaged them and they seemed very on it. Until they stopped messaging and ignored all contact. Good headphones, but don’t last and customer support useless. I would not buy anything from Jaybird or Logitech again.

If I could give negative I would. This service is not what it claims to be. Paid extra for meet and greet. Didn't happen. Driver was falling asleep during the drive had to keep talking to him to keep him awake. Terrible driver. NOT professional, NOT a higher end service. Worse than Uber and Lyft. No refund offered. This was a very dangerous ride.

Har haft 2 sæt, som begge ikke virkede efter kort tid. Kundeservice svare aldrig tilbage

Headset loses all charge every time they are placed in case. Otherwise good quality, but this is such a crucial flaw that all the jaybird vista 2 should have be recalled. Worst headphones I have had and are no longer using them

Headphones only last a few years and they expect to keep your cusom offering 25% off a new paid, which will inevitable break in 2-3 years. I ahve had 2 spearate items from them and both ended up the same way. Zero accountability, zero empathy, zero attempt to resolve issues. Avoid like the plague.

Vorsicht vor Jaybirds, auch wenn Logitech das Mutterunternehmen ist würde ich Jaybirds als nicht vertraunswürdig einstufen. - Garantieansprüche werden ignoriert. - Die deutsche Rufnummer auf der Support-Seite ist falsch und nicht vergeben - Wenn man versucht den support anzuschreiben gibt es nur automatische Antworten und nach 14 Tagen wird das Ticket geschlossen - Hier hilft nur verklagen oder besser noch: Gar nicht erst kaufen Ich würde aufgrund der Erfahrung die ich gemacht habe jedem dazu Raten eine andere Marke zu wählen. Dazu kommt das mein Produkt direkt am Anfang defekt war: Das heißt 120 € verbrannt. Denn auch wenn die Garantie (innerhalb der ersten 10 Tage) voll erhalten war, bekommt man hier keinen Kontakt zum support.