InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
Excellent
Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
3,951 approved reviews, newest moderated first
Dae P.
I found the people at Imogen to be very helpful in obtaining this portable service. It has been very easy to use and allows me to be independent.
Response from InogenMay 20, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Dave G.
What a piece of junk. The original model I rented had a max of 5 liters, the one I ended up buying for over $2,300 only had 3 liter max. I live in Southern California, and all summer long the machine was constantly overheating, and when that happens, the machine eventually quits, which can leave you away from your home concentrator with no oxygen. The battery did not last long enough to make more than one stop. Play a round of golf-HAH not a chance. After a year and a half of dealing with this and getting no help from Apria, the company that sold it to me, I bought a ARYA a couple months ago and have had none of th problems listed above,
Response from InogenMay 16, 2025
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
Dee K.
Finally freedom of movement “NO MORE TANKS”. So happy I went to Imogen after my previous Oxygen supplier would not let me have a portable oxygen! Thank you!
Response from InogenMay 13, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Dennis P.
After some miscommunication we received the item very fast
Response from InogenMay 13, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Sarajo
Linda at Customer service was absolutely fantastic. So friendly and knowledgeable and chatted with me every time I had a question. Everything flowed smoothly from when my doctor sent the prescription to the arrival of my Imogen. It works great. I love it and it’s so much smaller than the big blue old tank on wheels.
Response from InogenMay 13, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Donna R.
I can take walks again and maybe lose some weight. I could only wish it was just a little lighter.
Response from InogenMay 13, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Richard N.
Seems to work fine, cannolis bends and crimps
Response from InogenMay 10, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Marie G.
A hlifesaver
Response from InogenMay 10, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center