InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
Excellent
Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
3,951 approved reviews, newest moderated first
James R.
I like it better than the tanks and I can get around better. what's pretty easy to get used to it thanks
Response from InogenMay 28, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Chely P.
Portable never worked right. I have called for them to pick up that and an oxygen concentrator. No one ever comes. I am disabled and can't take a 45 lb oxygenator to UPS. I have canceled doctor's appointments waiting for the pickup and no one ever shows up I will never get anything from inogen again!! Horrible company to deal with
Response from InogenJun 9, 2025
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours, Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
Beverly
The pulsating air flow is difficult for me to time with my breathing.
Response from InogenMay 28, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Mary A.
This machine is way too loud to sleep with!
Response from InogenMay 28, 2025
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
Renee K.
Talking to a live person when calling in is a big plus.
Response from InogenMay 28, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Faye E.
Thanks so much for Inogen. Thanks I am able to go where I need to go and not have to depend on others to do everything for me.I have Pulmonary Fibrosis of the lungs. Thanks to Inogen I can live an almost normal life. I would recommend it highly for anyone that needs help breathing.
Response from InogenMay 20, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Phil K.
Lightweight, quiet, dependable. Makes my life so much better than the 9 pound machine I have. Love it.
Response from InogenMay 20, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Patricia M.
While I was out of my room, just down the hall doing laundry, Imogene shut off so terrified I hurried back to my room and oxygen supply. After a while I tried it again and it came on, so I went back down the hall with it on to finish laundry only to have it shut off again!!!! Terrified I rushed back to my other oxygen supply and I did not use it again! I phoned imogen to complain.
Response from InogenMay 20, 2025
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center