InogenReviews of inogen.com

It is so noisy. I didn’t expect that. Still trying to get used to it.

If you use insurance be aware that home oxygen units are loud, heavy and in some cases unreliable.Dont' expect the lightweight home concentrators unless you are a paying customer.

I don't like the way the puff. Is that the only way you get air. Because my oxygen had going down while I was using it. Why isn't it a even flow.

We recently bought a nova six Have to say I was disappointed with the performance. The battery didn’t last very long and the machine got very hot when using. We used a G3 for seven years. It was big heavy. We thought we’d give the Novak a try. Come to find out. It’s not as good as they promote it.

Have had 2 machines in less than a month. Both have had the red service light come on. Waiting on a 3rd machine now and.m mo has to use her portable 24 hrs a day

Too heavy! And clumsy.

The equipment does work. So there's that. Customer service sucks. It took thirteen minutes to get a human on the "urgent attention" line. She dd know her stuff, but it was a simple question, how do I get a copy of my invoice? They don't like leaving a paper trail, will not respond to text or email. They want everything oral. That makes a bit of razzle dazzle in the sales process easy, and that turns into bait of switch. Just listen carefully, write it down, don't sign, call back and confirm when you're sure you understand exactly how many of what you'll be paying for. And do get a copy of that invoice. They don't like paper trails. Oh, I see Inogen has replied. Unsurprisingly, they want me to call them. So we can have a further conversation with no written record. Don't trust these people. But the products are good. No complaint there.

Help is confused. I am usually voice impaired. I got a phone call last week. Voice shaking. She started rattling questions. I said I'm voice impaired. It's on record. Why are you not emailing or texting.? She took 2 or 3 minutes... ok I see that now.!!??. Seriously. ???