InogenReviews of inogen.com

I love the machine, but am upset that they gave me 3-day notice that they are not going to rent it anymore. I only had it less than a month!!! Now I need to find someone else to supply me.

We have the Vixi 5 oxygen unit with the humidifier. Word of warning: you MUST turn off the unit before changing the water for the humidifier. The machine gets confused otherwise and stops producing oxygen, no alarms or lights warn you either.

Send an email a few weeks ago because even though the website said that the filters should fit the machine we have, they don't and I needed to know what the exchange policy was. Also needed to know who I can send the machine locally to since it's a first generation to get the cylinders replaced. Have not heard any reply to my emails

Requires lots of maintenance, replacements parts, batteries are expensive, I use my Inogen daily and the battery doesn't last long. Its light convenient when traveling and to do small chores.

I'm on 2L at rest, 8L active. So I can't use it all of the time. It would be better if it did do 8L. For car charging, Inogen Rove 6 want 30AMP, whereas most cars are at most 20AMP. I used mine in a car for months (Once a week, Continuous charging for 2+ hours?), before it burnt out the plug, requiring me to shell out close to $900 - replacing the plug, which included getting a rental car for the few days it was in the shop. However, because of my 8L requirement for active, Medicare would no longer provide me with an Inogen. That meant using Liquid Oxygen in my car and while at rest - which was ridiculous in my mind. I opted to outright buy my own Inogen Rove 6 for car travel, and at rest.

In the last three months my G5 has stopped charging while we were away from home. The second time was a unit Inogen had just sent me due the failed one I had sent back. Thank goodness I purchased the lifetime warranty from a financial prospective, but not from a safety prospective. Inogen needs to do a better job fixing these machines so folks feel comfortable using them away from home. They’re a good company and can do better!

The machine works fine. The carrying case is the problem!!! Not enough air flow and the battery still gets hot!!!!!!! A redesign would greatly help.

Missing extra filter needed to use while cleaning the filter that came with the Voxi-5 - also missing the swivel connector. Left message and never got a callback or the missing items.