Courtney
Kind of sad that I didn't realize…
Kind of sad that I didn't realize Infinity Hoop was a scam before I ordered it. They don't stand behind their product and their erroneous false advertising claims. Either way the customer pays for a cheap broken product and you can't leave a review directly on their site, pretty shady. No one will use the one I have because it doesn't work and they want me to either pay 70% or a pretty steep return shipping fee. Infinite Hoop is a joke and most definitely a scam. They claim it's quieter and smoother than the previous model which is an absolute lie.
Response from Infinity HoopJan 4, 2026
Hey Courtney, We’re really sorry to hear how disappointed and frustrated you feel. That’s never the experience we want anyone to have. 💜 We understand how upsetting it is when a product doesn’t meet expectations, especially when you feel let down by performance, returns, or communication. Your feedback is important to us, and we take concerns like this seriously. Our team will be reaching out to you directly via email so we can review your case in detail and work toward a resolution. We truly appreciate the opportunity to look into this and make things right where we can. Thank you for sharing your experience with us. – The Infinity Hoop Team




