Infinity HoopReviews of infinityhoop.com

Response from Infinity HoopJul 28, 2026

Hi Nicole, Thank you so much for your wonderful review! 💜 We're delighted to hear that our team was able to provide a quick, helpful, and kind response to your concern. Thank you again for your kind words and for taking the time to share your feedback. We truly appreciate your support! – The Infinity Hoop Team 💜

Response from Infinity HoopJul 28, 2026

Hey there, Thank you so much for sharing your experience! 💜 We're so glad you enjoyed the beginner workout and that you could already feel the burn even before your hoop arrived! 🔥😊 Thank you for your enthusiasm and for being part of the Infinity Hoop family. We can't wait for you to receive your hoop and continue your journey. Keep up the great work! – The Infinity Hoop Team 💜

Response from Infinity HoopJul 28, 2026

Hi Jenn, Thank you for taking the time to update your experience and share your feedback. 💜 We're really glad to hear that our team was able to quickly assist you with your refund request and have everything resolved within just a few hours. We also appreciate your recognition of our customer service improvements. We're continually working to enhance the experience we provide, and it's encouraging to know you noticed the difference. Thank you as well for your honest feedback about your previous experience. It helps us continue improving our processes and better serve our customers. We're grateful for the opportunity to assist you and are happy to hear you're enjoying the product. – The Infinity Hoop Team 💜

Response from Infinity HoopJul 28, 2026

Hi Karen, We're sorry to hear that you've had this experience. We understand how frustrating it must be to be waiting for your order without the updates you were expecting. Our goal is always to keep our customers informed and provide timely support, so we're disappointed to hear that this has not been your experience. We'd like the opportunity to review your order and find out what happened. Our customer service team will be reaching out to you via email to look into your order status and work toward a resolution as quickly as possible. Thank you for taking the time to share your feedback. – The Infinity Hoop Team 💜

Response from Infinity HoopJul 28, 2026

Hi Ly, Thank you so much for taking the time to share your experience! 💜 We're absolutely delighted to hear that Kristine was able to provide the kind, understanding, and respectful support you deserved. We'll be sure to pass along your wonderful feedback to her. We can't wait for you to use your hoop and hope you enjoy every step of your fitness journey. Thank you for your support, and welcome to the Infinity Hoop family! – The Infinity Hoop Team 💜

Response from Infinity HoopJul 28, 2026

Hi Guenivere, This absolutely made us smile! 💜 We're so happy to hear that you're having so much fun with your Infinity Hoop and that it's helping you work toward your fitness goals. That's exactly what we love to hear! Your kind words about our customer service team mean the world to us. We're committed to providing thoughtful, timely support, so it's wonderful to know that it's made a difference in your experience. Thank you for your support and for sharing such a fun review. Luv u right back! – The Infinity Hoop Team 💜

Response from Infinity HoopJul 28, 2026

Hi Deneise, Thank you so much for sharing your experience! 💜 We're thrilled to hear that you've been enjoying your Infinity Hoop and that Alena was able to quickly and seamlessly assist you with your membership request. We'll be sure to pass along your kind words to Alena! Providing prompt, friendly, and hassle-free support is something we take great pride in, so it's wonderful to know you had such a positive experience. Thank you as well for sharing your helpful tip with other customers. We truly appreciate your support and are so happy to have you as part of the Infinity Hoop family. Wishing you continued success on your fitness journey! – The Infinity Hoop Team 💜

Response from Infinity HoopJul 18, 2026

Hi Jessie, Thank you so much for sharing your incredible journey with us! 💜 Your dedication and consistency are truly inspiring, and we're honored that Infinity Hoop has been a part of your success. We're sorry to hear about the broken link, but we're so glad our team was able to respond quickly, help with your replacement options, and get you back to hooping. 😊 We know how important it is to keep your progress going! Thank you for your kind words and for trusting Infinity Hoop throughout your journey. Knowing you'd choose us again means the world to us. We're cheering you on as you continue reaching your goals! – The Infinity Hoop Team 💜