Infinity HoopThe Infinity hoop is a brand of a weighted hula hoop that is a fun way to work out.The infinity hoop clips around your waist and acts as a smart weighted hula hoop.To date, we've helped over 500,000 transform their lives and continue our mission to inspire and support healthy living and habits for everyone.
Infinity Hoop (infinityhoop.com) has 652 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
652 approved reviews, newest moderated first
Marion P.
Loved it! I will be coming back to work this. I felt like the girl in the back that couldn’t keep her hoop going. I am having a tough time of it.
Response from Infinity HoopAug 19, 2026
Hi Marion, We love that you could relate to the workout and still had fun with it! Getting the rhythm down can take some practice, so keep at it and celebrate every little bit of progress. We’re so glad you’ll be coming back for more! 😊 – The Infinity Hoop Team 💜
Nate
Great customer service and great product been using it for a week now and I feel the burn.
Response from Infinity HoopAug 19, 2026
Hi Nate, A week in and already feeling the burn! We’re so happy you’re enjoying your Infinity Hoop and had a great experience with our team as well. Here’s to many more fun workouts ahead! – The Infinity Hoop Team 💜
Jessica M.
Super helpful and quick to respond customer service! Got me a refund for a mistake charge right away! Also love the product
Response from Infinity HoopAug 19, 2026
Hi Jessica, We’re thrilled our team could get that charge sorted out quickly and make the process easy for you! And hearing that you’re loving your Infinity Hoop makes it even better. Thank you for the kind words about both our product and our team! – The Infinity Hoop Team 💜
Margaret
I was having issues getting the ball to roll properly, it kept getting caught up. I texted the number on the web site (it said text or call) asking for some help. I never heard back and I was able to get it working on my own. Then I get an email asking me to "join up" and while I fully intend to use my hoop I will never "join up". My question was left unanswered so I am not happy with the support.
Response from Infinity HoopAug 19, 2026
Hi Margaret, We’re sorry to hear that you didn’t receive the support you were looking for when you reached out. We’re glad you were eventually able to get your hoop working. We’d like to look into what happened and make sure you receive the assistance you need. Our team will be reaching out via email to follow up with you directly. – The Infinity Hoop Team 💜
Priscilla
I was billed the wrong membership fee. Rose took care of it for me and refunded me for the difference. She resolved the issue quickly and efficiently.
Response from Infinity HoopAug 19, 2026
Hi Proscilla, We’re glad Rose was able to quickly get your membership fee corrected and refund the difference! We’ll be sure to let her know you appreciated her efficient support. Thank you for taking the time to recognize Rose and share your experience! – The Infinity Hoop Team 💜
Lacey R.
Customer Service was very quick in responding and getting my issue resolved. Definitely a great experience!
Response from Infinity HoopAug 19, 2026
Hi Lacey, It’s great to know our team made your experience such a positive one! Getting you the help you need quickly and smoothly is always our goal. We truly appreciate you taking the time to recognize our customer service team! – The Infinity Hoop Team 💜
Alison
Excellent customer service. When placing my order, one of the items was the wrong size. I asked if the size could be corrected and it was taken care of so quickly. Now I am just waiting on my package so I can start using the infinity hoop.
Response from Infinity HoopAug 13, 2026
Hi Alison, We’re so glad our team was able to catch the sizing issue and get it corrected before your order arrived! Now for the exciting part: getting your package and starting your Infinity Hoop journey! We hope you have an amazing time with it. – The Infinity Hoop Team 💜
customer
I am just in the first week of receiving my infinity hoop. So far so good. Still getting used to it. It takes some effort to keep the weight spinning. No complaints. The shipping process was very fast. I received my hoop and belt first. I was missing the toning cream and tea but after speaking to Rose in support she was able to make sure it shipped out. I received them today. Looking forward to removing my first link!
Response from Infinity HoopAug 13, 2026
Hi there, What an exciting start to your journey! We’re glad everything is going well so far and that Rose made sure your missing items got to you quickly. Keep practicing and getting comfortable with your hoop. We’ll be cheering you on when that first link comes off! 🎉 – The Infinity Hoop Team 💜