Imperfect FoodsReviews of imperfectfoods.com

I just followed the procedure listed on the Imperfect Foods site to cancel my subscription and hopefully my account. The reason is the questionable quality of the meat and fish products. I received pork chops in my last order. I cut up one of the chops and put it in the refrigerator to give to the dog raw for her dinner and cooked the rest. Approximately two hours later, I took the meat out of the fridge to give to the dog and it had turned a very strange shade of blue. I am 76 years old and I have never in my life seen a pork chop turn blue. Needless to say, I didn't give it to the dog and the ones I cooked to feed my family immediately went into the trash. I wish I had taken a picture of it to send to them. It was just plain scary. That, in addition to the selection of healthy foods available, lead me to think twice about ordering any more from their company. The prices are not that great compared to the prices here in the grocery stores where the selection is unlimited. There are mostly snack type foods available on the site and quite frankly most of their items are on the "pricey" side. I plan to just stick with the foods here in the grocery stores in town. They have sales on day old or lesser quality foods and, if I have an issue with a product, I can send it back immediately. I don't have to shop in a specific window and it's a lot more convenient. I gave Imperfect Foods a try, but I find, in my opinion, it's not worth the hype.

I have not used Imperfect Foods because I absolutely will not give credit card info just to get into the site to view the products/prices. That practice in itself tells me that this company has some reason for capturing people's financial information up front. If/when they change the policy I will look at again. Edit based on reply: I understand that you are a subscription service but I need to look at what if offered prior to paying for it and.providing financial information to you. Only a few businesses use this model - essentially billing before anyone even sees the product. Good luck with this. Thee are many places to buy food online where I can see what’s on the store before I commit to pay.

The company website says they collect and recycle the silver liners and freezer packs. They don't. They stopped taking mine about 1 year ago. When I happened to be home and spoke to a delivery driver he said he was a third party vendor, was told not to take anything for recycling and if he did take it then he just threw it in the trash. The website is more than misleading, it flat out lies to the consumer.

Horrible!! Cant speak to anyone for canceling.

One star is too good for them. They deserve zero. Very unprofessional. Never received my delivery but they sure took the money! Just a headache from start to finish Stay away!

They charged me $74 for an order I never placed. I signed up for an account so I could look around, as you can't even see anything until you've given them "payment information". I was considering a subscription, but now I'm feeling scammed.

We used to buy produce from Misfits Market. We quit buying from them because instead of getting "not quite right" produce, we were getting spoiled produce. We eventually found Imperfect Foods and were happy with them, until Misfits Market bought them out. Then we started having the same old problems we had with MM. MM is just running them into the ground. After having several orders where either we received spoiled items or just simply didn't receive items we ordered, we gave up. Yes, they give good customer service and will refund your money, but it's not worth the hassle.

I do not recommend Imperfect Foods /Misfit Market. My orders were often messed up, broken items, missing items, damaged stuff. They are also supposed to pick up and recycle their packaging, which they “forget” to pick up. I had to contact customer service many times. They did refund me back but no apology or improvements. I received many boxes, I did like the items offered and the produce. I gave them many chances. Just received my box and a dozen eggs broken with raw egg spilled all over my groceries. Also frozen food never arrived frozen. Always de thawed. They aren’t worth the frustration with almost every delivery.