Imperfect FoodsReviews of imperfectfoods.com

In 2018 Imperfect Produce was phenomenal. Now, its not. It's over priced and you can get much better produce from other websites, like Full Circle. The quality of the produce is now laughable, its not even ugly... everything is just tiny and they'll advertise it as "large". Many of their products from the same brands are also lowered price in the grocery stores. Why would I buy a bag of salad for $5.49 when my local grocery stores sells the same brand for $4.99 or $3.49 every single day? What started as a great idea has gone downhill and it seems their focus is now on Imperfect branded products, which really aren't that great at all. Well, as a long time customer since 2018, it was fun while it lasted. No more.. I'm now using Full Circle and Amazon Fresh to have my groceries delivered.

After looking into the products available, I realized everything is double if not triple what it would cost at your local grocery store. How do they justify imperfect food at exorbitant prices? Seriously, we are expected to pay MORE for less quality foods? Just like we are finding with all these “help the people” organizations, they have NOTHING to do with helping anyone but themselves financially. I’ll stick to buying at my local stores. Did y’all think consumers were unable to do basic math? Please! I don’t know how you stay in business 🤷‍♀️

I used Imperfect Foods years ago and was excited to get back into it after my recent move and career change. But it looks like the acquisition by Misfits Market has been a complete mess. They sent me a promo code that they then wouldn't accept, even though I got it directly from them to my email. After two phone calls and a web chat I just never heard from them again. And then, to add insult to injury, they kept sending me more promo codes! But I persisted and thought I'd give it a month but I was surprised to see that the prices were just as high, and in some places higher, than my grocery store! Plus the $6.99 for delivery. So I didn't end up even getting a test box because there seems to be no advantage. No promo, no convenience, no deals... And it seems like the mission has veered from the original "ugly produce" and now it's mostly just organic produce and Misfits brand stuff. I miss the old Imperfect Foods :(

I got a bag of oranges a bag of potatoes, two heads of broccoli for $44 plus delivery cost this is such a rip off I can’t believe it is allowed to continue

I’ve been a loyal customer for about 9 months and only a few hiccups. Sometimes you don’t get what you order, but I always am given notice. The one major flaw was that they forgot to pack my box on one delivery day so I couldn’t get my groceries that week. I almost exclusively shop with Imperfect Foods so that was a big bummer. But I love the selection, especially now with the Misfits Market merge. So many more items!

It’s been awhile since I tried them but I just remembered my experience and decided to write a review. I only placed one order with them, and I realized after unpacking my order that tons of items I ordered and paid for were missing. I wouldn’t have even realized since it’s hard to keep track of things you ordered a week ago if not for the fact that I ordered beets. An item I seldom buy. So the fact I bought them was on my brain. Once I realized the beets weren’t there it set off an alarm and I realized tons of other stuff was missing after cross checking with my list. If I hadn’t bought those beets I never would have even noticed. Trust lost instantly ! Lame. 😒

I've been a member since 2018, back when the company was called Imperfect Produce. The prices are about on par with my local grocery stores in Maryland but shipping is included! My box is prefilled with fresh veggies and frequent purchases, making eating more fruits and veggies really easy. As the company has grown there have been small quality hiccups with my orders. Here's the thing, though: when I report so much as a $1 snack bar missing I am IMMEDIATELY refunded. The service and care is fantastic. The new app allows me to track my order so that I can get everything into the fridge and freezer fast. Reusable or returnable ice packs and freezer bags reduce waste even more. The drivers are fantastic. While UPS and FedEx are blasting through my neighborhood, tossing packages, and trampling roses, I always see the Imperfect vans carefully navigating our streets and yards. When I had a broken wrist a driver even helped me carry my boxes just inside the front door out of the heat.

I have been a member for over a year. I go less to the stores. I feel great saving on food waste and gas. And the food I order always comes perfectly packaged. I get to try new things. I have loved everything that has come in my box weekly. Easy and simple and makes meal planning a breeze.