Imperfect FoodsReviews of imperfectfoods.com

I used their service back in 2019, then used it again now in 2026. Service is impeccable. On-time deliveries, great products, wide selection of products, and often, the "flaw" in the food is merely that it was surplus. Lots of healthy foods. Very convenient and exciting to receive my box of foods each week.

I've been a member since 2018, back when the company was called Imperfect Produce. The prices are about on par with my local grocery stores in Maryland but shipping is included! My box is prefilled with fresh veggies and frequent purchases, making eating more fruits and veggies really easy. As the company has grown there have been small quality hiccups with my orders. Here's the thing, though: when I report so much as a $1 snack bar missing I am IMMEDIATELY refunded. The service and care is fantastic. The new app allows me to track my order so that I can get everything into the fridge and freezer fast. Reusable or returnable ice packs and freezer bags reduce waste even more. The drivers are fantastic. While UPS and FedEx are blasting through my neighborhood, tossing packages, and trampling roses, I always see the Imperfect vans carefully navigating our streets and yards. When I had a broken wrist a driver even helped me carry my boxes just inside the front door out of the heat.

I have been a member for over a year. I go less to the stores. I feel great saving on food waste and gas. And the food I order always comes perfectly packaged. I get to try new things. I have loved everything that has come in my box weekly. Easy and simple and makes meal planning a breeze.

Always happy with the available foods and deliveries.

I've been using imperfect foods for about a year now and I've had great luck with excellent produce and their vegan items are much cheaper than what I could get at a brick & mortar store nearby. I haven't had any issues with their customer service and if an item was truly unacceptable to me, I just sent them an email and they refunded my card without delay or issue. My only annoyance has been that the delivery person won't pick up my returned ice packs but does take the silver insulation bag so I've just given up on the ice packs.

Today my 1st order arrived, and I was pleasantly surprised by quality of the produce. Nothing in the box looked imperfect to me. The overall look and condition of the frozen and fresh items were above my expectations. The cost of the items relative to the local store was similar as the items received were organic. And in the local store organic is more expensive to begin with. I think that many of the people previous reviews might have been nonorganic items possible. They don't last as long as organic.

I've been a customer of Imperfect Foods for several years. I find the produce fresh, nutritious, and interesting. At times, it forces me out of my comfort zone and I find I'm enjoying foods I had never thought to try before. I expect to be an Imperfect Foods customer for many years. I highly recommend the service and the product.

I had the most pleasant experience with the selection of food, the price, and the convenience. In addition to the noticeable offers, its customer service is the most upstanding and efficient.