Imperfect FoodsReviews of imperfectfoods.com

Only grocery delivery service I know of that actually offers fresh food at discount prices, almost comparable to Grocery Outlet. We get all our fruits and veggies plus basic pantry items like pasta, tomato sauce, olive oil, milk and eggs from Imperfect Foods. The have never let us down and they have NOT increased pricing during the pandemic, which I'm thankful for.

i love this sevice, but packaging and customer service are terrible -- almost every time I receive my box, at least 2 items (e.g., blueberries/tomatoes) are totally smushed and all over the box; customer service simply doesn't reply

The produce is amazing. Incredibly fresh, sweet juicy fruit. I love the mandarins! Amazing grapefruit, too. Fresh crisp veggies. The carrots are huge and I was worried when I saw them they might be woody but no, crunchy and taste more like the ones I’ve grown in my own garden than the ones I buy at the grocery store. I one time had an item missing from my box so I used their form online to let them know. I think it might have been 2 days before they responded but that’s understandable given the covid situation and they refunded the missing item. I also really appreciate that they do not use a ton of excess packaging. I am so happy I found Imperfect!

I love imperfect foods. It has been very difficult for companies like imperfect foods with coronavirus keeping everyone at home. I commend them for doing their best and they have wonderful customer service and amend any issues that come up. No business was prepared for this... but i think imperfect foods is handling it quite well considering. I was a customer before this all happened and i will continue to be a customer once life resumes in new york. Its a good company rescueing food from waste and helping farmers/food producers.

Imperfect also describes their customer service. Actually shoddy would be more appropriate. I've submitted 2 written requests for help and NO response. My Cousin has also been trying for 4 days to find out why she was charged for her order that never arrived. She wrote and NO response. It appears this company hides from delivering customer service while taking people's money. They're just 1 more screw-up from me canceling.

The best!! ;)