Marsha J.
Quick ship on my Crow and Carrie pop…
Quick ship on my Crow and Carrie pop figures!

Horrormerch.com - Officially Licensed Horror Movie Clothing Items And Collectibles.
horrormerch (horrormerch.com) has 188 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Marsha J.
Quick ship on my Crow and Carrie pop figures!
Mr R.
The first order everything went great. I received my items and I was happy. My second order was a nightmare. A horror. HorrorMerch.com sent me two ratty Koozies out of an order $92.75 USD after I filed a dispute with my credit card company. ORDER DELIVERED! not really. HorrorMerch.com still hasn't fulfilled the remainder of my order even after sending me emails stating the same items are "Back in stock NOW!" I wish I had read these reviews. I wish I had read the store policy. If and when I get my stuff I will rush to modify this review, but I think I will see the same lame reply the rest are getting. I feel sorry for you HorrorMerch.com. You could make so many people happy with the stuff you offer. I don't get it. Hopefully someone with some business sense will fill the niche elsewhere. You have a chance to make it right with me... or not. I have a certain set of skills. Do the right thing and send the remainder of my stuff please and thank you. You really could use some positive reviews. Edit: Your response is a complete lie. I never received my the rest of my order and you still owe me. You are a crook. A thief. A cheat. a Liar. so.... game on then. Edit: You shipped me two items out of seven. You shipped two koozies and not any of the more expensive tumblers. You tried to submit a false claim because you had a tracking number, not realizing I would do a video opening the envelope you shipped with the two cheapest items. I had to re-submit my case and I did get a temporary credit, but not for the full amount. You should be ashamed but you have no empathy or conscience. Karma will find you. A man reaps what he sows. Whoever sows to please the flesh, from the flesh will reap destruction.
Response from horrormerchNov 15, 2024
Some of your items were delivered before you posted a Chargeback - that refunded for you for your full account, along with the items you had already received Items were delivered: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400111105501279812708 Your item was delivered in or at the mailbox at 6:31 pm on October 7, 2024 in WYTHEVILLE, VA 24382. The inquiry response has been submitted to the customer’s bank We submitted your response to the dispute on October 25, 2024 at 12:27 am. We’ll let you know when the bank makes their decision, which could take up to 120 days. Learn more. if you have further questions please contact your billing provider as you have already been refunded in full along with the items that you received (that you were also refunded for due to your chargeback) Once the chargeback is found in our favor you will be refunded the amount of your purchase, minus what you had received, along with the chargeback fee per the terms and conditions you agreed to Customer Agreed to the Terms and Conditions on Fri Aug 16 2024 13:25:48 GMT-0400 (Eastern Daylight Time)
Hope
Not very honest. Sent some 2nd rate dirty stuff, old warehouse stock or samples maybe. Absolute Horror customer service. Awful
Response from horrormerchNov 14, 2024
If you purchased a Mystery box - the items inside would be a mystery box and may not totally be to your liking. If you wanted something more specific you would need to purchase something more specific than items that are mystery items for your purchase As we do not have a purchase from your name and you did not include ANY purchase information we are unable to offer a response to your review.
Becca B.
horrormerch.com and horrormerchstore.com are a scam. Scammers. Scammed so many people. deceit deception fraud racket ripoff shakedown sham cheating con double-dealing flimflam hosing hustle sting con game crooked deal dirty pool double cross fast one shady deal shell game snow job sucker game
Response from horrormerchNov 14, 2024
As we do not have a purchase from your name ( Becca Boo which is not an actual name for a purchase) and you did not include ANY purchase information we are unable to offer a response to your review. Rewriting a review 12 times to get our attention does not help that you still have zero personal or purchase information listed for us to check in on your purchase. Until you can post actual information regarding a purchase - calling us names and posting where-ever does not help us find your purchase or solve your issue
Anne C.
Ordered some shirts and they look great the colors are bright will be back
Steve M.
Well protected pop figure shipping to make sure the boxes are not destroyed like other places ship. Much appreciated!
Adam Von Z.
Order was never shipped, emails go unread and then I'm threatened directly when i leave a bad review. Dishonest and stole hundreds of dollars from me. I've tried to reach out multiple times and unless i leave a bad review i don't get a response. All that qas done was I was given a store credit for items that yet again were never shipped. Someone needs to look into this site and get them shutdown. Disgrace to horror fans.
Response from horrormerchNov 27, 2024
As you did not post any identifiable information (as your name is " Adam Von Zombie") we are unable to verify this review or be able to offer any help as we can not connect it to an actual purchase. If you have questions about an actual purchase - as we will not be responding to any further edits - please contact http://helpdesk.horrormerch.com/ with your purchase information for further information
Sunny
Made an order for the Terrifier funko pops back in the beginning of August because they had just drop Pre orders on July and they were supposed to ship around September/ October as stated on their instagram post and website. One funko pop arrived around September but still haven’t received my other two which were made on the same order and it is now November. Tried contacting them and they aren't the best with responding due to their automatic reply's . Which is super frustrating when you just want an update about an order.
Response from horrormerchNov 2, 2024
One item was already delivered with tracking link https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9400111105501775555963 Your item was delivered at the front door or porch at 12:45 pm on September 21, 2024 in LONG BEACH, CA 90806. Your remaining 2 items have already been refunded. If you have not received the refund, please contact your billing provider for further information