horrormerchReviews of horrormerch.com

Response from horrormerchOct 31, 2024

As listed within the product description and terms and conditions prior to purchase that you agreed to Customer Agreed to the Terms and Conditions on Fri Sep 27 2024 10:10:19 GMT-0400 (Eastern Daylight Time) these items are made to order items and will ship from the direct print shop once your order is fulfilled. https://horrormerchstore.com/products/saw-game-over-front-and-back-print-mens-shirt Made To Order Item Information All Clothing Items And Drinkware Items are "Made To Order" items as they are directly printed per purchase and for your direct purchase. All items are printed and shipped from various Printshops within the US. These Made To Order items are put into production once your purchase is placed. As these items are printed at different times, different origin print shops (within the US) and have different license requirements for production - exact ship times will vary and exact shipping or delivery dates are not guaranteed at any point. As these items are made directly for your purchase, they will take at least 14-24 business days (business days do not include weekends or holidays) before they are able to ship. Most designs will ship before or within this time frame, however exact ship dates will vary per design/origin print shop and exact shipping or delivery dates are not guaranteed at any point.

Response from horrormerchOct 28, 2024

As listed within the product description and the terms and conditions you agreed to prior to purchase Customer Agreed to the Terms and Conditions on Tue Oct 15 2024 20:53:08 GMT-0400 (Eastern Daylight Time) these items were scheduled to arrive later this month. Due to your email and review content your purchase was already cancelled and refunded in full. You sent an order canceled email to Jenny Lara ([email protected]). You canceled this order. 9:58 AM You refunded 3 items. 9:58 AM A $3.00 USD refund is processing. Please contact your billing provider if you would have any further questions regarding your refund.

Response from horrormerchOct 31, 2024

One item was delivered - your others were refunded in full. https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9400111105501332908683 Your item was delivered to the front desk, reception area, or mail room at 12:21 pm on August 30, 2024 in GLENDALE, CA 91204. As you agreed to the terms and conditions at the time of purchase, and also to the price listed for shipping at the time of purchase Customer Agreed to the Terms and Conditions on Thu Jul 11 2024 17:34:44 GMT-0700 (Pacific Daylight Time) Shipping is not refundable (and also not retroactively refundable upon newer or lower rates at a later date after purchase) if items are shipped for your purchase. The remaining items have already been refunded. If you have further questions about your shipment, please contact the USPS If you have further questions about your refund, please contact your billing provider as your order has shipped or been refunded as per the terms and conditions you agreed to at the time of purchase. Continually responding to bump up any further replies will not be able to be answered.

Response from horrormerchOct 24, 2024

Trying to "ask for more info" On 10/24/2024 4:24 PM, Trustpilot wrote: > > > Christian disagreed with your update request > > On October 24, 2024, you asked Christian to move their review to the > correct domain. > > The reviewer hasn’t updated their review as they disagreed with your > request. If you have questions about an actual purchase - contact the helpdesk link above... if you still want to contact the BBB with your actual info, we can dive in there as well. As you have declined any actual information for your review, we have no further updates