HiStripsReviews of histrips.com

Response from HiStripsJun 30, 2026

Hi Melissa, We're very sorry to hear about your experience, and we sincerely apologize for the frustration this has caused. We have actually replied to your emails, however, it appears that your email address is currently on a bounce list, which means our replies are unfortunately not being delivered to your inbox. We've attempted to respond, but our emails are unable to reach you. To help resolve this as quickly as possible, could you please contact us using a different email address? Once we receive your message, we'll be able to assist you with your return request right away. Rest assured, we're here to help and we'll make sure your issue is resolved. We look forward to hearing from you soon.

Response from HiStripsJun 30, 2026

Hi Giulio, Thank you so much for your kind review! We're delighted to hear that you found our product to be of good quality. Your feedback means a lot to us and motivates us to continue providing the best products and service possible. Thank you for choosing HiStrips, and we hope you continue to enjoy your purchase!

Response from HiStripsJun 29, 2026

Hi Jamie, We're truly sorry to hear about your experience and sincerely apologize for the frustration this has caused. Customer satisfaction is our top priority, and we'd really like the opportunity to make this right. We've already reached out to you via email with a resolution and are committed to resolving this issue as quickly as possible. At your earliest convenience, please reply to our email so we can assist you further and provide the best possible resolution. Thank you for your feedback, and we hope to have the chance to restore your confidence in us.

Response from HiStripsJun 25, 2026

We're really sorry for the disappointment and understand how frustrating this situation must feel, especially after being told the item would ship within 48 hours. Rather than going back and forth here, we'd prefer to sort this out properly with you directly. We've already replied to your email and will continue the conversation there so we can discuss the details of your order and find a fair resolution for you as quickly as possible. Thank you for your patience, and we appreciate the opportunity to make this right.

Response from HiStripsJun 25, 2026

Hi Sean, We're very sorry to hear about your experience, and we sincerely apologize for the frustration caused by both the delay and the difficulty you encountered with the product. Thank you for taking the time to share your feedback. We understand how disappointing it can be to wait for an order and then find the setup process more complicated than expected. We have replied to your email and have already addressed your support request. Our team is here to help resolve this for you, whether that means assisting with setup, arranging a return, or finding another suitable solution. Your satisfaction is very important to us, and we would appreciate the opportunity to make things right. We hope to hear from you soon so we can continue assisting and reach a resolution that you're happy with.

Response from HiStripsJun 25, 2026

Hi Paul, Thank you for taking the time to share your experience, and we're truly sorry for the frustration caused. We've replied to your email directly to address your concerns and work toward a resolution. We understand the disappointment caused by the delays and the lack of communication regarding stock availability, and we sincerely apologize for that oversight. Please check your inbox, as we've outlined the options available to make this right for you.

Response from HiStripsJun 23, 2026

Thank you so much for sharing your experience! 🫶 First of all, good luck with your journey toward qualifying for the Ironman 70.3 World Championships. That's an incredible goal, and we're honored that HiStrips gets to be a small part of it. It's amazing to hear that the strips held up through an entire 70.3 race, especially after the swim, bike, and run. We put a lot of effort into making sure they stay secure during demanding workouts, so feedback like this means a lot to our team. 💪 Thank you for your support and recommendation. We're cheering you on for your upcoming races and milestones! 🏆🥇🖤

Response from HiStripsJun 23, 2026

Thank you for your 5-star review! We’re really glad to hear you’re enjoying the design and that it’s helping you get better rest without leaving any marks. Simple, effective comfort is exactly what we aim for. We appreciate your support 😊