HiStripsReviews of histrips.com

Response from HiStripsJun 21, 2026

Hi, We're sorry to hear that your order has taken longer than expected and understand why that would be disappointing, especially when our website advertises fast delivery. A delay in fulfillment does not mean the order is being dropshipped from China. We recently experienced an unexpectedly high volume of orders, which unfortunately caused disruptions in our operations and delayed some shipments. We'd like to look into your specific case and help resolve this, but we're currently unable to identify your order from the information available in the review. We've already requested your order details through here and are simply waiting for your response so we can investigate further. We appreciate your patience and hope you'll give us the opportunity to make this right once we receive your information.

Response from HiStripsJun 20, 2026

Thank you! 🙌💪 Love hearing that HiStrips are the perfect fit for your workouts. Better breathing can make all the difference when you're pushing hard, and we're glad to be part of your training routine! 💨🔥🖤

Response from HiStripsJun 19, 2026

Hi, We're sorry to hear that your order took longer than expected to arrive. However, we'd like to clarify that we do not refuse refunds or cancellations without reason, and we certainly are not a "shady operation." If your order has still not been delivered, please contact us at [email protected] with your order number, and we'll review your case immediately. If a refund is due, we'll process it without hesitation. We understand that delays can be frustrating, but we always aim to resolve issues fairly and transparently. We'd appreciate the opportunity to look into this for you and make things right. Once resolved, if you feel it's fair, we'd be grateful if you could update your review to reflect the outcome.

Response from HiStripsJun 20, 2026

Hi, Thank you for your patience and for sharing your feedback. We completely understand your concern, especially when the processing time didn't match the expectations set at checkout. We appreciate that you acknowledged the communication from our team, and we're sorry for the unexpected delay. While delays can occasionally occur due to high demand or operational issues, we agree that accurate timelines and regular updates are important. Your order has been noted, and our team is working to get it dispatched as quickly as possible. If you have any further questions, please contact us directly at [email protected] and we'll be happy to provide the latest update. Thank you again for your patience. We hope that once your order arrives, you'll be pleased with the product, and we'd appreciate you updating your review if you feel the final outcome deserves it. 💨🖤

Response from HiStripsJun 16, 2026

Hi, We're sorry to hear about your experience and understand your concern regarding the lack of updates on your order. Please contact us directly at [email protected] with your order number, and our team will investigate your case as a priority. We'll provide you with an update on your Slice Alarm order and ensure an appropriate resolution as quickly as possible. We appreciate your patience and the opportunity to make this right. Once everything has been resolved, if you feel it's fair, we'd be grateful if you could update your review to reflect the outcome.

Response from HiStripsJun 16, 2026

Hi, Thank you for updating your review. We're pleased to hear that you have now received your product. That said, we completely understand why the repeated delay notifications and lack of responses to your emails left you feeling frustrated and uncertain. The infrared product absolutely does exist, but we recognise that the communication around your order did not meet the standards we aim for, and for that we sincerely apologise. We hope that once you've had the chance to try the product, it lives up to your expectations. If you have any questions about how to use it or experience any issues, please don't hesitate to contact us at [email protected] — our team will be happy to help. Thank you again for your patience and for giving us the opportunity to put things right. If, after trying the product, you feel your experience has improved, we would greatly appreciate you considering updating your review to reflect the final outcome.

Response from HiStripsJun 16, 2026

Hi, We're sorry to hear about your experience and understand your frustration regarding the lack of updates. Please contact us directly at [email protected] with your order number, and our team will investigate your case as a priority. If there has been an unexpected delay with your shipment, we'll provide you with an update and ensure an appropriate resolution as quickly as possible. We understand that communication is important, and we appreciate you bringing this to our attention. We'd welcome the opportunity to make things right. Once everything has been resolved, if you feel it's fair, we'd be grateful if you could update your review to reflect the outcome.

Response from HiStripsJun 16, 2026

Hi, We're sorry to see this review, but we do need to clarify that the claims made here are not accurate. We have been actively responding to customers regarding their orders, and we have not ignored requests for assistance. If you still haven't received your Onyx Vibration Alarm, please provide your order number so we can investigate the status of your shipment immediately. If there has been an issue with delivery, we will of course make it right with either a replacement or a refund. We take these matters seriously and are committed to resolving any genuine issue as quickly as possible. [email protected]