HiStripsReviews of histrips.com

Response from HiStripsSep 9, 2026

Hi Louis, Thank you so much for your wonderful review! 😊 We’re really happy to hear that the alarm watch has made waking up more comfortable for you, especially with your shift work and without disturbing your wife. It means a lot to know that the Onyx Band has made a positive difference to your mornings. Thank you for recommending us and for sharing your experience!

Response from HiStripsSep 4, 2026

Hi Stuart, Thank you so much for taking the time to share your experience! We’re really sorry about the missing magnetic charging cable and the back-and-forth emails it took to get everything sorted. We’re glad to hear that Ryan was able to assist you professionally and that the replacement resolved the issue. Most importantly, we’re thrilled to hear that the wrist alarm is working well for you! 😊 We truly appreciate your patience, understanding. Thank you for choosing HiStrips!

Response from HiStripsAug 28, 2026

Hi Kieran, We’re really sorry for the frustration and disappointment caused by the delay with order #162323. We completely understand your concerns, especially when you’re waiting to receive and test the product. We have already replied to your email directly and are working with you there to resolve the issue and find the best solution for your order. Customer satisfaction is our top priority, and we’re committed to making sure your concern is properly addressed. We sincerely apologize again for the inconvenience and appreciate you giving us the opportunity to make this right.

Response from HiStripsAug 25, 2026

Hi Sinan, Thank you so much for your thoughtful and detailed review! We’re really happy to hear that the Onyx Band has become a reliable part of your morning routine. We especially appreciate you sharing your experience with the adjustment period and the tips that helped you get the best results. Using all three alarms and wearing the band snugly can definitely make a difference while getting used to the vibration. Thank you again for giving the Onyx Band a chance and for sharing your experience with others. We truly appreciate your support! 😊

Response from HiStripsAug 18, 2026

Hi Carlos, Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you’re enjoying the Onyx Alarm and that you found it comfortable and easy to set up. We’re especially happy to hear that you got used to the vibration after a few days and that it’s helping you wake up without the crankiness you experienced with your phone alarm. That’s exactly the experience we hoped to create! We’re also sorry about the missing charger in your package, but we’re glad Felix was able to help resolve the issue quickly and easily. We really appreciate your patience and understanding. Thank you again for your kind words and for choosing HiStrips! ❤️

Response from HiStripsAug 12, 2026

Hi Stefan, Thank you so much for your kind review! We’re glad to hear you’re enjoying the compact size and convenience of our Red light device. 😊 We really appreciate you taking the time to share your experience with us, and we’re happy to know it’s proving useful for you!

Response from HiStripsAug 6, 2026

Hi Dennis, Thank you for taking the time to update your review and for giving us the opportunity to make things right. We're truly sorry that the shipping took longer than expected and that the Onyx Vibration Alarm didn't meet your expectations. We completely understand how disappointing that can be. That said, we're very grateful that you gave our customer support team the chance to help, and we're pleased we were able to find a solution that worked for you in the end. Your honest feedback is incredibly valuable to us, as it helps us continue improving both our products and our service. Thank you again for your patience, understanding, and for choosing HiStrips. If you ever need anything in the future, we're always here to help.

Response from HiStripsJul 21, 2026

Hi Tommy, We're sorry to see your review and completely understand your concern. We've just reached out to you via email with an update on your order. Your parcel has already been dispatched and is currently in transit with the carrier. We hope you'll have a chance to check our email, and if you have any questions at all, just reply to it. We're always happy to help.