HiStripsReviews of histrips.com

The wristband alarm is terrible. Was guaranteed wake up “especially for heavy sleepers” and hasn’t woken me up once. Vibration is so weak and only buzzes for about 20 seconds

Many times it simply doesn't vibrate especially in the early morning. It has to be very tight to feel its vibration, otherwise you don't feel it and it doesn't wake you up, and after a while it cuts off your circulation. It's not worth it Very expensive for the quality. You can only set three alarms, which are changed with a single button. Should connects to the phone and can have more options. simply obsolete

I purchased several HiStrips products, including their official HYROX-branded nasal strips, specifically for use during fitness competitions. Unfortunately, my experience with both the products and the company’s customer service has been disappointing. Firstly, there was a considerable delay with my original order. Communication was slow, and after exchanging several emails, the company acknowledged that they should have communicated the delay better. My bigger disappointment, however, has been with the strips themselves. I first used a plain black HiStrip during Gym Race in September, followed by an official HYROX-branded strip at HYROX Gdańsk in Poland on 10 October. On both occasions, the strips failed approximately halfway through the event. Despite preparing my skin with an alcohol swab, allowing it to dry completely, and following the application instructions, the adhesive simply didn’t hold. One side began peeling away, eventually rendering the strip ineffective and forcing me to remove it. This is particularly frustrating because I struggle to breathe fully through my left nostril, and the strips genuinely help when securely attached. Unfortunately, it was precisely that side that started peeling away during HYROX. What makes this especially disappointing is HiStrips’ own marketing. Their website specifically promotes the adhesive as suitable for demanding HYROX competitions, including heavy perspiration, stating: “No sliding. No peeling. No readjustment mid-race.” They also claim the strips remain attached from the starting gun to the finish line. My experience couldn’t have been further from those claims. Following my HYROX event, I emailed HiStrips on 11 October to explain what had happened. Their response, which I subsequently located, suggested that perspiration, individual skin conditions and storage could influence adhesion. However, perspiration is hardly an unexpected occurrence during HYROX. Surely, if a product is specifically marketed for these conditions, its adhesive should be capable of withstanding them? Their response also explained that my purchase was approximately four months old and therefore outside their warranty period, meaning they couldn’t offer a replacement. The strange thing is that I never requested a replacement, refund or warranty claim. I was simply providing genuine feedback about two products that had failed during the very activities for which they were marketed. I have another three HYROX events booked, which is precisely why I invested in these strips. Unfortunately, after two failures, I have little confidence in their reliability. The concept is excellent, and when attached, the strips genuinely help with breathing. However, a product marketed for athletic performance needs to remain effective throughout the activity it’s designed for. Ultimately, two stars reflects disappointing product reliability, previous shipping and communication issues, and a customer service response that seemed to miss the point of my feedback. For a brand making such specific performance claims, I expected considerably better.

Absolutely supreme customer service! I had my doubts about buying the Onyx bracelet, as I didn't know if it was gonna help me or not. Turned out it did, and i was really happy about it. But one day, it just started vibrating like crazy, unless I had it on the charger - so unfortunately I had to throw it away. I then proceeded to contact customer service, as i was about sad about not having it. I got a fella named Steve, who responded to my emails. I explained my situation, and he was incredibly accommodating and offered me a replacement, even though i couldn't provide a video of the crazy-vibrating-bracelet 😂 That is how customer service is supposed to be - helping out the people, who appreciate your products. So thank you HiStrips, for helping me wake up feeling fresher(for the first time in... 10 years?) and a special thanks to Steve, for being a very helpful and kind guy, with very fast responses to my questions. ⭐⭐⭐⭐⭐

Posting again as they removed my review. Giving 1 star because I cant give zero Do not trust this brand. I ordered the HiStrips Onyx Pro and was sent the inferior standard version without any notification or explanation. And I’m clearly not the only customer complaining about HiStrips being cheeky enough to send the inferior alarm instead of the Pro version people actually paid for. Silently downgrading a customer’s order without their consent is unacceptable. If the Pro is out of stock, have the decency to tell your customers instead of hoping they won’t notice. Think twice before buying from this brand. My trust in HiStrips is gone, and I would not recommend them.

The histrips alarm bracelet doesn’t work for me, I tried it in different positions & timings but it wouldn’t help me wake up. I tried to return it but I now have to pay £14 international shipping as they cannot provide a return label even though their advertisements on social media platforms offer a money back guarantee. I also noticed across their marketing they say they have a 100 day guarantee and return but on the website it actually says 14 days from order or 10 days from when shipped. This seems a lot more dodgy than what it should be considering they “offer a 100 day guarantee”

La experiencia a sido de 10, la ayuda de Felix ha sido muy valiosa, recomiendo el producto 100%. Muchas gracias.

I ordered the Onyx alarm a couple of months ago and it turned out being faulty as it wouldn't charge after a few charges, which I understand can happen sometimes. What's great is that the support team, specifically Felix, was great to work with. Felix's responses were really quick and on point, and made sure I get a replacement asap.