HiStripsReviews of histrips.com

Many times it simply doesn't vibrate especially in the early morning. It has to be very tight to feel its vibration, otherwise you don't feel it and it doesn't wake you up, and after a while it cuts off your circulation. It's not worth it Very expensive for the quality. You can only set three alarms, which are changed with a single button. Should connects to the phone and can have more options. simply obsolete

I purchased several HiStrips products, including their official HYROX-branded nasal strips, specifically for use during fitness competitions. Unfortunately, my experience with both the products and the company’s customer service has been disappointing. Firstly, there was a considerable delay with my original order. Communication was slow, and after exchanging several emails, the company acknowledged that they should have communicated the delay better. My bigger disappointment, however, has been with the strips themselves. I first used a plain black HiStrip during Gym Race in September, followed by an official HYROX-branded strip at HYROX Gdańsk in Poland on 10 October. On both occasions, the strips failed approximately halfway through the event. Despite preparing my skin with an alcohol swab, allowing it to dry completely, and following the application instructions, the adhesive simply didn’t hold. One side began peeling away, eventually rendering the strip ineffective and forcing me to remove it. This is particularly frustrating because I struggle to breathe fully through my left nostril, and the strips genuinely help when securely attached. Unfortunately, it was precisely that side that started peeling away during HYROX. What makes this especially disappointing is HiStrips’ own marketing. Their website specifically promotes the adhesive as suitable for demanding HYROX competitions, including heavy perspiration, stating: “No sliding. No peeling. No readjustment mid-race.” They also claim the strips remain attached from the starting gun to the finish line. My experience couldn’t have been further from those claims. Following my HYROX event, I emailed HiStrips on 11 October to explain what had happened. Their response, which I subsequently located, suggested that perspiration, individual skin conditions and storage could influence adhesion. However, perspiration is hardly an unexpected occurrence during HYROX. Surely, if a product is specifically marketed for these conditions, its adhesive should be capable of withstanding them? Their response also explained that my purchase was approximately four months old and therefore outside their warranty period, meaning they couldn’t offer a replacement. The strange thing is that I never requested a replacement, refund or warranty claim. I was simply providing genuine feedback about two products that had failed during the very activities for which they were marketed. I have another three HYROX events booked, which is precisely why I invested in these strips. Unfortunately, after two failures, I have little confidence in their reliability. The concept is excellent, and when attached, the strips genuinely help with breathing. However, a product marketed for athletic performance needs to remain effective throughout the activity it’s designed for. Ultimately, two stars reflects disappointing product reliability, previous shipping and communication issues, and a customer service response that seemed to miss the point of my feedback. For a brand making such specific performance claims, I expected considerably better.

The histrips alarm bracelet doesn’t work for me, I tried it in different positions & timings but it wouldn’t help me wake up. I tried to return it but I now have to pay £14 international shipping as they cannot provide a return label even though their advertisements on social media platforms offer a money back guarantee. I also noticed across their marketing they say they have a 100 day guarantee and return but on the website it actually says 14 days from order or 10 days from when shipped. This seems a lot more dodgy than what it should be considering they “offer a 100 day guarantee”

I bought two watches. One was faulty and didn't vibrate at all, the other vibration was very mild so that it did not wake the wearer. Contacted Histrips to request a return and refund the next day. Customer service was poor at first, although they did eventually agree a refund after continued correspondence. Not a great experience but resolved in the end.

Review updated annd given an extra star after hearing from customer services. Ordered the onyx pro silent alarm and received the standard onyx alarm. I almost didn’t realise until I saw I could only set 3 alarms and not 5. I contacted Histrips who stated the onyx pro was out of stock and that’s why I received the standard version. They gave me a full refund and let me keep the standard watch I received which is a very kind gesture and the refund was received fairly quickly but the bit that I can’t let go of is instead of contacting me and letting me know what I ordered was out of stock, they sent me a product worth half the value of what I paid for and hoped I wouldn’t notice. That is extremely shady to me and it’s put me off using any Histrips product. The watch itself is pretty nice quality. It looks good, feels well made but the vibration isn’t strong enough to wake me up, hence why I ordered the pro version in the first place. Overall, whilst their customer service was quick to respond and sorted the issue for me, the long delivery times and clear backhanded shadiness of whoever it is packing orders for customers means all I can say is I wouldn’t recommend Histrips. I would definitely look into alternatives which is what I’ve had to do.

I recently purchased the HiStrips Onyx because I specifically wanted a vibration alarm that could wake me without relying on a loud phone alarm as I don’t wake up with that. Unfortunately, my experience with the vibration strength has been disappointing. Even when I test the alarm while I am completely awake and paying attention to it, I can barely feel the vibration on my wrist. Strangely, I can actually hear the buzzing of the watch quite clearly from outside more than I can physically feel it on my wrist. I have tried repositioning it, tightening the band, wearing it closer to my wrist, and placing the vibrating section against the underside of my wrist to improve contact, but it still feels very weak. My main concern is that if the vibration is difficult for me to notice while I am fully awake, I don’t feel confident relying on it to wake me from sleep which is ultimately the main reason I purchased the product. I have reached out to HiStrips support to see whether my unit could potentially be defective or whether they have a stronger alternative. I will update this review based on how they respond and whether they are able to resolve the issue. The concept itself is great, and I really wanted this to work, but unfortunately the vibration strength of my Onyx has not met my expectations so far.

The onyx vibration alarm doesn't wake you up. The support page isn't there to support you, its a huge url directory without any help. When you press the "contact us" button you get redirected to the top of the page again...

i did not receive my order, i complain and no email. i am waiting for refund! Updated: They did contact me and refund me and I get to keep the strip, but I miss the delivery that took more than 10 days and i am at my race without them. so hope they fix their delivery.