HiStripsReviews of histrips.com

Response from HiStripsOct 23, 2026

Hi Connor, We’re truly sorry that the wristband alarm hasn’t met your expectations. We understand how frustrating this must be, especially when you rely on it to wake you up. Our support team has already reached out to help resolve this for you. Customer satisfaction is our priority, and please rest assured that we’re here to help make things right. HiStrips Team

Response from HiStripsOct 17, 2026

Hi Becca, We sincerely apologize for the frustration and disappointment caused by your experience with your Onyx Pro order. We understand your concerns about receiving a different version than the one you expected, and we are sorry for the confusion. Please rest assured that we are here to help. Our support team is already working to resolve this issue and find a suitable solution for you. We understand that trust is important, and we appreciate the opportunity to make things right. We hope to resolve this matter for you as soon as possible.

Response from HiStripsOct 14, 2026

Hi Nezahat, We sincerely apologize for the delay and frustration with your replacement. Our support team has replied to your email regarding the tracking information. Please rest assured that we’re here to help and want to resolve this for you. We hope to hear back from you soon.

Response from HiStripsOct 3, 2026

Hi Tyler, We sincerely apologize for the frustration and inconvenience with your order. We’re also sorry to hear that you haven’t received a response to your emails. We’ve checked our records but couldn’t find any emails from you under the name provided. Rest assured, we’re here to help resolve this for you. Please reply to this review with your order number and the email address you used when placing the order. Once we have those details, we’ll locate your order and reach out to you directly to get this resolved. We’re truly sorry again for the inconvenience.

Response from HiStripsSep 30, 2026

Ciao Ezio, ci dispiace molto per la frustrazione e per l'esperienza che hai avuto. Abbiamo controllato i nostri registri, ma non riusciamo a trovare alcun ordine a tuo nome completo; inoltre, non abbiamo ricevuto alcuna email da parte tua che corrisponda ai dettagli indicati in questa recensione. Ti chiediamo gentilmente di fornirci il numero dell'ordine e l'indirizzo email utilizzato al momento dell'acquisto, così da poter individuare l'ordine e gestire la tua richiesta di reso. Siamo qui per risolvere il problema e saremo lieti di aiutarti non appena avremo i dati corretti.

Response from HiStripsSep 28, 2026

Hi Jacqueline, We’re really sorry to hear that the Onyx Band hasn’t worked as expected for your husband, and we completely understand your frustration. Our support team has already reached out to you by email, and we hope to hear back from you so we can look into the issue and find a resolution. Rest assured, we’re here to help.

Response from HiStripsSep 26, 2026

Hi Teddy, We’re really sorry for the issues and frustration you’ve experienced with your order, especially regarding the shipping delay and lack of tracking updates. We’d like to look into this personally and work to resolve the issue for you. Please respond to the Trustpilot request for your order information so we can locate your order and email details and check what happened with the shipment. Rest assured, we’re here to help and will do our best to get this resolved for you.

Response from HiStripsSep 19, 2026

Bonjour Sesnesh, Nous sommes sincèrement désolés pour ce retard et comprenons parfaitement votre frustration, surtout après avoir payé un supplément pour une livraison plus rapide. Notre équipe d'assistance vous a déjà contacté directement afin d'examiner votre commande et de comprendre ce qui s'est passé avec l'expédition. Nous espérons avoir de vos nouvelles prochainement afin de résoudre ce problème au plus vite. Merci de votre patience et veuillez nous excuser encore une fois pour la gêne occasionnée.