HiStrips offers the ultimate performance & recovery solutions for athletes & everyday performers. Elevate your training & sleep with our innovative products and achieve your peak potential. Live a healthier, more energized life with HiStrips.
HiStrips (histrips.com) has 610 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
histrips.com
Website
histrips.com
Category
Clothing & Underwear
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 73% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I had ordered the red light therapy panel that was on offer £70. It took a while to be delivered. It says it shuts off after 15mins. I feel like it lasts for 5 mins, and then goes off. It doesnt turn back on again. Are they selling the faulty ones, the ones that don't last long battery wise?
Response from HiStripsOct 9, 2026
Hi Tahira,
We’re truly sorry to hear about your experience with the Red Light Therapy Panel. We’d love to investigate and resolve this for you, as customer satisfaction is our top priority. Please reply with your order number and checkout email so we can locate your order and reach out promptly. If you haven’t contacted us yet, please email [email protected] so we can help. Thank you!
TM
Toby M.
Purchased the pro version but wrong item sent,
Purchased the pro version as I had the normal, wrong item was sent, but was able to get sorted almost instantly, very grateful for the support
Response from HiStripsSep 21, 2026
Hi Toby,
Thank you so much for taking the time to share your experience! We’re really glad we were able to get the issue with your order sorted out quickly.
We truly appreciate your patience and kind words about our support. It means a lot to our team! 😊
OP
Olga P.
A Very Well-Travelled Alarm Clock That Sleeps on the Job
I have to give Histrips credit, the stellar marketing had me convinced I was buying a clever little piece of American sleep technology.
The shipping was particularly impressive. The company went to considerable effort to make the package appear to have originated from a U.S. warehouse. But after a few apologetic“processing delay” emails, curiosity got the better of me. Universal tracking revealed a rather impressive itinerary through mainland China and New York. My little alarm apparently travels more than I do.
Then came the big test.
Properly charged. Properly set up. Tested for over a week.
It vibrated.
The sleeper did not.
Not once. Not even a twitch. Unless you're a very light sleeper who wakes up when a butterfly lands nearby, I wouldn't count on it.
Beautiful packaging, excellent marketing, elaborate shipping illusion, very subtle alarm. If you’re looking for a wrist accessory that won't disturb your sleep, congratulations—you found it.
Update: After my review, HiStrips reached out to me and offered a refund, replacement, or another product. I declined the alternatives, and they promptly issued the refund.
The product didn’t work for me, but I do appreciate that they reached out and made the refund easy and hassle-free. Credit where it’s due. 😊
One star for the product, four stars for how they handled the refund.
Response from HiStripsSep 15, 2026
Hi Olga,
We sincerely apologize for the experience you’ve had with your order. Customer satisfaction is our top priority, and we’d really like the opportunity to look into this and resolve the issue for you.
Our support team has already reached out to you regarding your order, and we hope to hear back from you so we can assist further.
Rest assured, we’ll do our best to investigate what happened and work toward a resolution that’s in your favor.
IM
ismail M.
Watch out for their scam!
I ordered their onyx wrist alarm which did arrive. The problem is with their so called “shipping protection”, be careful as when you’re buying the product they’ve got “free shipping protection” which is actually free for 3 days and then £69 as a recurring subscription. Can cancel anytime except there’s no accessible cancel button. This is written in tiny grey font under big black titles, hella sneaky and scammy. My first time seeing a monthly subscription for shipping protection of one product.
Response from HiStripsSep 12, 2026
Hi Ismail,
We sincerely apologize for the confusion and frustration regarding the shipping protection.
Our support team has already replied to your email so we can look into this matter further and work with you to resolve the issue. Please check your inbox and reply to our email when you can.
Rest assured, we’re here to help and will do our best to make this right for you.
MT
mark T.
Delivery took forever..ordered over a…
Delivery took forever..ordered over a month ago..got it today..They say can be used in a shower area setting...but charging point isn't covered..disappointed
Response from HiStripsAug 29, 2026
Hi Mark,
We’re really sorry for the long delivery time and for the confusion regarding the Red Light Therapy device. We completely understand your disappointment.
To clarify, the Red Light Therapy device is water resistant, so it can be brought into the bathroom or shower area. However, it is not waterproof, and we do not recommend placing it directly in the shower or exposing it to direct water pressure, especially around the charging port.
We’ve also reached out to you by email so we can assist you directly and properly resolve any concerns with your device. We hope to hear back from you soon.
Again, we sincerely apologize for the delivery delay and the confusion caused by the information regarding water resistance. Thank you for your feedback.
AN
Alice N.
Helpful for sleep but disappointing in the gym
Update: increased to three stars as the customer service team have been great in reaching out and offering a refund which they've processed really quickly, thank you!
Original review: I ordered HiStrips to try and improve breathing well when exercising as someone who experiences dysfunctional breathing and fatigue. They work fine for sleep and for use at home or outside, but when I've used them in the gym the adhesive ceases to work the minute I begin sweating, even when I've put the strip on well in advance of activity to allow it to adhere properly. Overall, pretty disappointing considering I can feel a difference when wearing it, I'd just like it to stay on when I most need it!
Response from HiStripsAug 16, 2026
Hi Alice,
Thanks for sharing your experience. We’re glad to hear the strips have been working well for you during sleep and everyday use, but we’re sorry they haven’t stayed on during workouts when you need them most.
We’d like to look into this personally and see what we can do to help. If you haven’t already, please reach out to us at [email protected] with your order number or the email address you used when placing your order. That’ll allow us to locate your purchase and work on a solution with you directly.
DP
David P.
Have extra alarm on normal watch..
The alarm (Onyx Vibration Alarm) does not really wake you up. So best just to have a normal watch with no sound on the alarms instead as its lot stronger then this. It also took while to get sent and I seen so many other companies have a 1:1 copy of this (guess aliexpress or something).
Edit: They were very nice by refunding me the money for this product and making sure I got happy.
Response from HiStripsAug 14, 2026
Hi David,
We’re truly sorry to hear that the Onyx Vibration Alarm didn’t meet your expectations, especially regarding the vibration strength and the delay with your shipment.
We take your feedback seriously and would really like the opportunity to resolve this for you. We’ve already reached out to you directly by email regarding your order.
Please reply to our support email so we can look into your concerns and find a suitable solution for you. We hope to hear back from you soon and make this right.
JP
Julian P.
Im still waiting for my alarm watch
Im still waiting for my alarm watch, i was promised 3 to 4 days delivery, now its been 10 days since i ordered from them and my package isn’t even close to being delivered.
Response from HiStripsAug 14, 2026
Hi Julian,
We’re sorry to hear about the frustration with your delivery.
We’ve already contacted you directly through email and informed you that, according to the latest tracking update, your order has been marked as delivered.
Please reply to our support email so we can assist you properly and investigate the situation with you. We’d be happy to help resolve this and make sure you receive the assistance you need.
