HireRight Reviews | Read Customer Reviews of hireright.com

HireRight Reviews | Read Customer Reviews of hireright.com

HireRight reviews

757 approved reviews, newest moderated first

Yuri
Dec 12, 2024
Quite terrible
Quite terrible. They ask for very specific and weird information (such as a utility bill from an address I lived on 3 years ago, even though I can provide the proof of residence). Why I am supposed to submit all this information, is beyond me.
Response from HireRightDec 17, 2024
Hi Yuri, Thank you for taking the time to share your feedback. We are very sorry to hear that our service does not meet your expectations. We requested your contact information via Trustpilot’s “Find Reviewer” feature so that we could look into this matter for you. Unfortunately, we have not received a response from you, which prevents us from looking into this further. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Frank B.
Dec 12, 2024
This is the ABSOLUTE WORST background…
This is the ABSOLUTE WORST background company EVER! I have been unable to start a position i took, which was projected to start Nov 18, the background process began Nov. 5. It took too long to verify my education, which was so simple, I have yet to begin because of some court issues on their end it just keeps getting pushed back for numerous of the stupidest reasons. Its Dec 12, and still pending background. So incompetent and then speak of customer service? Lol what joke, this company is going to be looking forward to a lawsuit. I'm researching as we speak.
Response from HireRightDec 17, 2024
Hi Frank, Thank you for taking the time to share your feedback. We are very sorry to hear that our service does not meet your expectations. We requested your contact information via Trustpilot’s “Find Reviewer” feature so that we could look into this matter for you. Unfortunately, we have not received a response from you, which prevents us from looking into this further. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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V R.
Dec 12, 2024
Worst company ever!!!
This company is awful, I don't know how they are still in business with all these bad reviews. It's been a headache dealing them and I can't wait until it's over. I will tell everyone about this company so they choose not to use them. Y'all are lazy and slow and keep asking for the same thing over and over.You should want to do things different due to having all these bad reviews.
Response from HireRightDec 17, 2024
Hi, Thank you for taking the time to share your feedback. We are very sorry to hear that our service does not meet your expectations. We requested your contact information via Trustpilot’s “Find Reviewer” feature so that we could look into this matter for you. Unfortunately, we have not received a response from you, which prevents us from looking into this further. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Bolarinwa A.
Dec 3, 2024
Unexpected pleasant Experience
I completed the online form and uploaded the documents last Thursday. Surprisingly, I Iogged in today (3 business days) and the report says passed. I reached out to the recruiter and he confirmed it. I am amazed because I had come here to read the reviews and thought my experience was going to be awful as well. I live in Europe and they checked my history including that from my country. Hopefully, my contract would be ready in few days. Thank you HireRight for doing a wonderful job!
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James M.
Nov 29, 2024
I would give them zero stars
I would give them zero stars. I'm retired from a 40 year federal government career holding numerous clearances and the their background check is going to take over 5 months for a $16 hour part time job. This is embarrassing and an insult.
Response from HireRightDec 2, 2024
Hi James, Thank you for taking the time to share your feedback. We are very sorry to hear that our service does not meet your expectations. We have requested your contact information via Trustpilot’s “Find Reviewer” feature so that we can look into this matter for you. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Stephanie Micayabas - B.
Nov 22, 2024
Worst company!!!
Worst company, they are taking so long for my background check. I you will not call them, they will not do any progress for your background check.
Response from HireRightNov 25, 2024
Hi Stephanie, Thank you for taking the time to share your feedback. We are very sorry to hear that our service does not meet your expectations. We have requested your contact information via Trustpilot’s “Find Reviewer” feature so that we can look into this matter for you. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Vinícius F.
Nov 21, 2024
Absolute worst
Filled all the forms, provided all the documents I always used for previous employments. No updates for weeks. Reached out to their support asking for an update, they said the process was in progress and they needed nothing from me. About 2 months in, they simply said they couldn't verify my identity. Now they want me to re-submit everything again. Pray you don't have to work with these folks, they are absolutely unprofessional.
Response from HireRightNov 22, 2024
Hi Vinícius, Thank you for taking the time to share your feedback. We are very sorry to hear that our service does not meet your expectations. We have requested your contact information via Trustpilot’s “Find Reviewer” feature so that we can look into this matter for you. If you need assistance, please contact us at [email protected]. We’re happy to help.
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John P.
Nov 21, 2024
The Most Incompetent Company By Far!
I am honestly unsure how HireRight is still in operation. More staggering companies using them to do the background work. I am sure all their staff will fail any basic background check. One of them even told me he was working from home. I asked them you have access to my personal data on a laptop in your room ! He laughed and said yes we all do. There staff can technically screenshot all my personal/private data and leak it or sell it. They never answered my questions and put me on hold for 2 month for no reason, until last week I checked with my new employer and they followed up and clear me yesterday. Extremely incompetent and unprofessional.
Response from HireRightNov 22, 2024
Hi John, Thank you for taking the time to share your feedback. We are very sorry to hear that our service does not meet your expectations. Data security and privacy are very important to HireRight. We make sure that we handle all information as strictly and securely as possible. If you would like to learn more about the topic, please visit: https://support.hireright.com/asia-pacific-3f077dea/5-about-hireright-b44cb5a5/is-my-information-secure-9264ba88 If you need assistance, please contact us at [email protected]. We’re happy to help.
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