HireRight Reviews | Read Customer Reviews of hireright.com

HireRight Reviews | Read Customer Reviews of hireright.com

HireRight reviews

757 approved reviews, newest moderated first

Devin R.
Mar 5, 2025
Absolutely the worst screening company…
Absolutely the worst screening company I have ever dealt with. They are constantly asking for forms and documents I have already submitted, they say references and employment has been verified but days later I get an email saying some haven’t been verified. Rather than send me emails during the day they wait till 10pm-midnight when I’m sleep so I need to wake up early just to resend documents I’ve already submitted. Very unorganized company and it’s safe to say they should be putting their own employees through a reliability screening.
Response from HireRightMar 11, 2025
Hi Devin, Thank you for taking the time to share your feedback. We are sorry to hear that our service has not met your expectations. We requested your contact information via Trustpilot’s “Find Reviewer” feature so that we could look into this matter for you. Unfortunately, we have not received a response from you, which has prevented us from doing so. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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R. L.
Mar 1, 2025
They are very unprofessional and kind of suspicious company
They are not doing their job properly. They never contact any references but they always claim that references are not available. They asked me for paystubs and I told them it”s illegal to seek a candidate’s paystubs and since then they said my references are not confirm. I think government need to audit and find out who they are and what they are doing. They can sell candidates sensetive information.
Response from HireRightMar 11, 2025
Hi, Thank you for taking the time to share your feedback. We are sorry to hear that our service has not met your expectations. Unfortunately, we are unable to locate you in our system based on the name and email address you provided via Trustpilot’s “Find Reviewer” feature. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Greatness Wisdom A.
Feb 24, 2025
I feel like this company is doing to…
I feel like this company is doing to much to prove their worthiness. My references are afraid to speak with them because of the information they are asking. One of my references told me that she was audited because of them. This is the second time I've experience this with this company. Though I understand the meaning of the process, I feel like our livelihood is at risk when the company's deal with them.
Response from HireRightFeb 28, 2025
Hi, Thank you for taking the time to share your feedback. We requested your contact information via Trustpilot’s “Find Reviewer” feature so that we could look into this matter for you. Unfortunately, we have not received a response from you, which has prevented us from doing so. If you would like to learn more about professional reference checks, you are welcome to visit our Candidate Support site: https://support.hireright.com/en-US/articles/what-are-reference-checks-and-why-are-they-done If you need assistance or would like to provide additional feedback, please contact us at [email protected]. We’re happy to help.
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Gary S.
Feb 6, 2025
Go an unsolicited email fishing for names
Go an unsolicited email from "Mansoor" that vaguely asked for the HR managers personal details so they could vet a "former employee" who gave my company as a reference. Well I guess here's the thing. Im self employed lol. So my guess is they were fishing for someone to flog their one-star-out-of-five "service" to. Anyway I replied with a "yes you can enquire toinfo@ (generic email), citing privacy etc. That was 2 weeks ago and nothing since lol.
Response from HireRightFeb 7, 2025
Hi, Thank you for taking the time to share your feedback. We requested your contact information via Trustpilot’s “Find Reviewer” feature so that we could look into this matter for you. Unfortunately, we have not received a response from you, which prevents us from looking into this further. If you need assistance, please contact us at [email protected]. We’re happy to help.
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Ngô S.
Feb 6, 2025
Do not hire them for any important process of your company
Worst background check company in the world. They made my first full-time job delayed, just because of their unprofessionalism and sluggish processing speed. Customer service officers are rude. They give misleading and ambiguous information. I'm not surprised to see so many people give bad reviews about this awful agent. What surprise me is that they still survive after tons of bad reviews.
Response from HireRightFeb 7, 2025
Hi, Thank you for taking the time to share your feedback. We are sorry to hear that our service has not met your expectations. We requested your contact information via Trustpilot’s “Find Reviewer” feature so that we could look into this matter for you. Unfortunately, we have not received a response from you, which prevents us from looking into this further. If you need assistance, please contact us at [email protected]. We’re happy to help.
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Jasabc
Feb 1, 2025
Horrible Incompetent Service
Horrible Incompetent Service-they are obsessed with phone numbers global corporations have specialized ticketing system and they prefer to be contacted via EMAIL NOT phone number. On their website the email addresses cannot be added . The people that are doing the screening are an absolute disaster, everything takes weeks and weeks and weeks i don't get it why. They are so unprofessional i never seen such a thing, they refuse to give updates , also the customer service-chat service is a joke as well.
Response from HireRightFeb 4, 2025
Hi, Thank you for taking the time to share your feedback. We are sorry to hear that our service has not met your expectations. We requested your contact information via Trustpilot’s “Find Reviewer” feature so that we could look into this matter for you. Unfortunately, we have not received a response from you, which prevents us from looking into this further. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Bec H.
Jan 24, 2025
Would give zero stars if possible
Just like the other reviews - absolute disgrace of a company. Going on 10+ days of them not being able to complete a simple MVR check. I went to my state's DMV website and was able to get a hold of my entire record in 2 seconds. Multiple calls and chats with these incompetent people have gotten me nowhere. All they keep saying is that there is a "process" they have to follow and they will have an update for me in 6 business days. Completely unacceptable. Stay far, far away from this company!!!
Response from HireRightJan 27, 2025
Hi, Thank you for taking the time to share your feedback. We are sorry to hear that our service has not met your expectations. We requested your contact information via Trustpilot’s “Find Reviewer” feature so that we could look into this matter for you. Unfortunately, we have not received a response from you, which prevents us from looking into this further. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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A K.
Jan 22, 2025
I would rate it zero if i could
I would rate it zero if i could. They have played me around, and asked for unreasonable and unattainable information, instead of actually doing their JOB! and reaching out to the contacts provided for my background check. They have put me in a very vulnerable situation, with my start date closely approaching. It is absolute madness that big corporations trust such incompetent companies to vet their employees. Honestly if you receive a job offer which uses HireRight for their checks RUN FOR THE HILLS!. They have no sense of remorse or accountability that they are responsible for peoples livelihood and income. worst experience of my life. absolute nightmare.
Response from HireRightJan 24, 2025
Hi, Thank you for taking the time to share your feedback. We are sorry to hear that our service has not met your expectations. We requested your contact information via Trustpilot’s “Find Reviewer” feature so that we could look into this matter for you. Unfortunately, we have not received a response from you, which prevents us from looking into this further. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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