Micaleigh
If i could give this company a 0 i…
If i could give this company a 0 i would. They’ve held up my background check for over three weeks, keep changing the approval date. They’ve claimed they can’t verify with the courthouse, the courthouse told me no one has contacted them. I have photo evidence of multiple lies saying they expedited my case and then back pedaled saying it couldn’t be expedited. I was told my courthouse had no problems, now they’ve claimed all along the courthouse is a problem and on a list. Lower level customer service told me they outsource to other venders, manager told me that was a lie and hung up on me. I’m out easily 3 thousand dollars and still unable to start with my new employer. Hireright still won’t do the bare minimum to help. Avoid this company at all costs and don’t utilize their services.
Response from HireRightJul 1, 2025
Hi Micaleigh, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can help. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.