HireRightReviews of hireright.com

Response from HireRightMay 16, 2025

Hi Giovana, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and see how we can assist. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.

Response from HireRightMay 16, 2025

Hi Kimberly, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and see how we can assist. Email notifications are a key part of our screening process, and we have confirmed that they are functioning as expected. If you need further assistance or would like to share additional feedback, please feel free to contact us at [email protected]. We would be happy to hear from you.

Response from HireRightMay 15, 2025

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve reached out to you via Trustpilot’s “Find Reviewer” feature to better understand your experience and see how we can help, but unfortunately, we have not received a response from you. We understand that repeated requests for documentation can be frustrating. Our process requires us to independently verify education and employment information. If information cannot be verified through initial channels, additional documents may be requested. We do this to ensure the accuracy of the report and meet regulatory and customer requirements. We would also like to clarify that the security and confidentiality of personal data is a top priority. We follow strict security protocols and do not request or collect data beyond what is necessary to fulfill the scope of a background check as requested by the employer. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.

Response from HireRightMay 12, 2025

Hi James, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and see how we can assist. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.

Response from HireRightMay 12, 2025

Hi Charlotte, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve reached out to you via Trustpilot’s “Find Reviewer” feature to better understand your experience and see how we can help, but unfortunately, we haven’t received a response from you. We often ask candidates to provide copies of key employment and education documentation when we’re unable to verify this information with a source, as permitted by customer guidelines. Providing additional information or documentation to our screeners can help expedite the verification process. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.

Response from HireRightMay 12, 2025

Hi Reynolds, We are very sorry to hear about your experience with HireRight. However, we appreciate you taking the time to inform us and for providing additional information so that we could look into the matter for you. We can confirm that a customer service supervisor is working on resolving the issue regarding your unredacted documents. If you need further assistance or would like to share additional feedback, please feel free to contact us at [email protected]. We would be happy to hear from you.

Response from HireRightMay 7, 2025

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and see how we can assist. We often ask candidates to provide copies of key employment and education documentation when we’re unable to verify this information with a source, as permitted by customer guidelines. Providing additional information or documentation to our screeners can help expedite the verification process. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.

Response from HireRightMay 7, 2025

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and see how we can assist. We often ask candidates to provide copies of key employment and education documentation when we’re unable to verify this information with a source, as permitted by customer guidelines. Providing additional information or documentation to our screeners can help expedite the verification process. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.