HireRight Reviews | Read Customer Reviews of hireright.com

HireRight Reviews | Read Customer Reviews of hireright.com

HireRight reviews

757 approved reviews, newest moderated first

Nope
Jul 18, 2025
If I could give them no stars I would
If I could give them no stars I would. I’ve literally been waiting to start this job so I can finishing paying my first half of school so I can actually start. But thank to HireRight taking so long to complete my background now I’m literally in a position where I probably can’t even start. Careless about other people times and lively hood. Like we don’t have bills to pay and things to get done. Horrible service and I highly dislike the the fact I even had to go through them. Would’ve been faster if I just did it myself.
Response from HireRightJul 18, 2025
Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can assist. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Deemos
Jul 16, 2025
The background check process has been…
The background check process has been very frustrating and has unnecessarily consumed a lot of my time. Despite having uploaded all required documents, I was repeatedly asked to submit additional files (many times). For example, even after providing my contract, I was still requested to upload another document to verify information that was already clearly stated in the contract. Similarly, although my previous managers have already confirmed my employment (in the reference interview with the employer), I was still asked to provide contact details of other individuals to confirm again. Overall, the process feels inefficient and overly redundant, which creates unnecessary delays and frustration for candidates like me.
Response from HireRightJul 16, 2025
Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can assist. We understand that repeated requests for documentation can be frustrating. Our process requires us to independently verify education and employment information. If this information cannot be verified through initial channels, additional documents may be requested. We do this to ensure the accuracy of the report and to meet regulatory and customer requirements. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Teitoku Y.
Jul 12, 2025
One of the Worst Background Check Experiences – Completely Inefficient and Frustrating
If I could give HireRight -5 stars, I would. My potential employer unfortunately chose HireRight to verify my employment history, and the entire process has been a nightmare. I was repeatedly asked to upload the same documents over and over again, despite already providing everything requested. There is no continuity and no accountability in their process. It's as if their system or staff simply don’t pay attention. The back-and-forth was a complete waste of time, created unnecessary stress, and delayed the hiring process without justification. I sincerely hope more companies realize how inefficient and poorly run this service is and choose alternative providers who are actually competent and respectful of candidates' time. Avoid HireRight if you value your time and sanity.
Response from HireRightJul 15, 2025
Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can assist. We understand that repeated requests for documentation can be frustrating. Our process requires us to independently verify education and employment information. If this information cannot be verified through initial channels, additional documents may be requested. We do this to ensure the accuracy of the report and to meet regulatory and customer requirements. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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richard M.
Jul 10, 2025
HireRight is HireSlow
They took an entire month to complete the background check. The estimated completion dates kept shifting, and the progress dashboard was quite vague—it didn't provide clear updates on completed tasks, only indicating that the form had been submitted.
Response from HireRightJul 10, 2025
Hi Richard, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can help. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Benjamin H.
Jul 9, 2025
Absolutely disrespectful about my time
Absolutely disrespectful about my time. Did not ask for missing documents once but four times (every time different docs). Did not read the provided contracts (confused start time and contract sign date). Rejected a contract even though it came from Docusign.
Response from HireRightJul 10, 2025
Hi Benjamin, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can help. We understand that repeated requests for documentation can be frustrating. Our process requires us to independently verify education and employment information. If information cannot be verified through initial channels, additional documents may be requested. We do this to ensure the accuracy of the report and to meet regulatory and customer requirements. If you need assistance or would like to share additional feedback, please feel free to contact us at [email protected]. We would be happy to hear from you.
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Joseph M.
Jul 9, 2025
Never see like them who try to reach…
Never see like them who try to reach all of my old employers (3 different companies that doesn't necessarily since they already get approved on my current jobs) and also their partnership to drugs screening clinics are totally low ratings and full of bad reviews just like them. Horrible organization
Response from HireRightJul 9, 2025
Hi Joseph, Thank you for taking the time to share your feedback. We’re sorry to hear that our service has not met your expectations. We’ve contacted you via Trustpilot’s “Find Reviewer” feature to better understand your experience and to see how we can help. If your background check is still in progress and you need assistance, please contact us at [email protected]. We’re happy to help.
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Jesse G.
Jul 9, 2025
So bad, had to create a Trustpilot Account just to let the people know....
UPDATE: The 11th has now come and gone with no resolution. It has now been over 4 weeks since i filled everything out. I dont even know if its worth reaching out again because theyll just provide another bogus ETA. Been waiting on a pre-employment background check for what is now going on 4 weeks. Its 89% complete, the only exception being a CA county (which I've never lived or worked in.) Original ETA was 06/19. Then was told 06/25. Then 07/07. Now 07/11. Calling and emailing is no help. They just give you an arbitrary future date to shut you up. Just string you along without regard for the stress and hardship that delays cause. There's no follow up, no action. How do I even know its actually being worked on and not just sitting in a pile of paperwork somewhere? i dont. And neither do they.
Response from HireRightJul 10, 2025
Hi Jesse, We are very sorry to hear about your experience with HireRight. We appreciate you taking the time to inform us and for providing additional contact information so that we could look into this matter for you. We can confirm that HireRight’s Research Team is monitoring your case and will continue to provide you with regular updates on the status of your background check. If you would like to provide additional feedback, please feel free to reach out to [email protected]. We would be happy to hear from you.
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Cl
Jul 2, 2025
So poor that I had to leave a review
The background verification that I just underwent with HireRight was so bad that I had to share about it. Be warned, the process is so arduous. For me, this involved the most number of back-and-forth messages that I have ever encountered in any verification process. We started this well before my job was due to begin, and here we are weeks later, still tying up loose ends with my job's start date pushed back as a result. A serious pain.
Response from HireRightJul 9, 2025
Hi, Thank you for taking the time to leave a review and for providing additional information so that we could look into this issue for you. We’re sorry to hear that you did not have a positive experience with HireRight, though we can confirm that your report is complete and has been sent to the customer for review. If you need assistance or would like to share additional feedback, please feel free to contact us at [email protected]. We would be happy to hear from you.
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