HeadwayReviews of headway.co

4.02,418 reviews
Mental Health

Headway

About Headway

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.

Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: headway.co
Website: headway.co
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 63% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

Headway reviews

2,418 approved reviews, newest moderated first

Margarita S.
Aug 7, 2026
Headway allowed me to provide mental…
Headway allowed me to provide mental health services without disruptions while using their telehealth platform, credentialing was smooth and when I needed any support their chat service was fast and efficient.
Response from HeadwayAug 8, 2026
Hi Margarita, Thank you for sharing this! Smooth credentialing, a reliable telehealth platform, and support that shows up when you need it — that's exactly what we want every provider to experience. We appreciate the kind words. – Adam
Rebecca P.
Aug 7, 2026
Once I did my part
Once I did my part, Headway has made it easy and seamless to see clients and make claims. Payments are regular. I have not had any issues and have enjoyed working with Headway.
Response from HeadwayAug 8, 2026
Hi Rebecca, Thank you for sharing this! Seamless claims, regular payments, and no headaches — that's exactly what we're aiming for. We're really glad it's been a positive experience working together. – Adam
Angela G.
Aug 7, 2026
Headway is awesome
Headway is awesome! It has made running my practice so much easier. I would have given 5 stars but my only issue is that I'm licensed in 2 states and some insurance companies that I'm already credentialed with in one of those states has me pending through Headway. It has been a little frustrating.
Response from HeadwayAug 8, 2026
Hi Angela, Thank you for sharing this — and for being so specific about what's holding back that fifth star! We're glad Headway has made running your practice easier. We hear your frustration about the credentialing status for your second state — we'll make sure that feedback reaches the right team. – Adam
Tami
Aug 7, 2026
Ease of operation
Ease of operation, good client referrals, great support for clinicians so we can focus on the client instead of all the logistics and financial pieces. Pay rate is excellent.
Response from HeadwayAug 8, 2026
Hi Tami, Thank you for this! Ease of operation, good referrals, strong support, and a pay rate that reflects the work — that's exactly the combination we aim for. We're really glad it's all coming together for you. – Adam
Fatima
Aug 7, 2026
It is a great platform especially with…
It is a great platform especially with the addition of consent informed AI assisted notes. The pay is good If you have the client flow I will encourage if they can also get some clients for those who need it
Response from HeadwayAug 8, 2026
Hi Fatima, Thank you for sharing this! We're glad the AI-assisted notes and pay have been positives for you. We hear your feedback about client referrals — we'll pass it along to the team. We appreciate the thoughtful review. – Adam
Gregory S.
Aug 7, 2026
I love you guys
I love you guys. I recommend you all the time. I really could not be happier with my experience that began on day one and is three years old at this point. I truly love each and everyone of you!
Response from HeadwayAug 8, 2026
Hi Gregory, This made our day — thank you! Three years of "I love you guys" is genuinely the best kind of feedback we could receive. We love having you with us, and we really appreciate all the recommendations you've sent our way. – Adam
Amber
Aug 7, 2026
great support
Consistently helpful support.
Response from HeadwayAug 8, 2026
Hi Amber, Thank you for sharing this! Consistent and helpful support is something we genuinely work hard to deliver — we're glad it's been the experience for you. – Adam
Lorene
Aug 7, 2026
Headway is easy to navigate as well as…
Headway is easy to navigate as well as allows me to run my practice at my pace. Also I appreciate that therapists receive a far pay for seeing clients when compared to other platforms.
Response from HeadwayAug 8, 2026
Hi Lorene, Thank you for sharing this! Running your practice at your pace and knowing your compensation reflects the value of the work you do — that's what we're here to support. We really appreciate the thoughtful feedback. – Adam

HeadwayReviews of headway.co

About Headway

About these reviews

More in Mental Health

Emotionalsupportanimal

The Trichotillomania Relief Specialists™

Stop Drinking Expert

Prosper Health

HeadwayReviews of headway.co

Headway reviews

Headway allowed me to provide mental…

Once I did my part

Headway is awesome

Ease of operation

It is a great platform especially with…

I love you guys

great support

Headway is easy to navigate as well as…

About Headway

About these reviews

More in Mental Health

Emotionalsupportanimal

The Trichotillomania Relief Specialists™

Stop Drinking Expert

Prosper Health

Headway reviews

Headway allowed me to provide mental…

Once I did my part

Headway is awesome

Ease of operation

It is a great platform especially with…

I love you guys

great support

Headway is easy to navigate as well as…