HeadwayHeadway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
2,418 approved reviews, newest moderated first
Mary S.
Very professional and tried to help figure out how to get my camera to work so she could see me.
Response from HeadwayAug 8, 2026
Hi Mary, Thank you for sharing this! We're glad to hear the support experience was professional and helpful — getting connected for your sessions is important, and we appreciate you taking the time to share this feedback. – Adam
customer
Headway is the most dedicated team in mental healthcare. They truly care about making insurance more navigatable for providers.
Response from HeadwayAug 7, 2026
Hi there, Thank you so much for the kind words! Helping make insurance more navigable for providers is exactly what we set out to do — we really appreciate you taking the time to share this. – Adam
Frances S.
None at this time.
Response from HeadwayAug 7, 2026
Hi Frances, We're sorry to hear you've run into friction getting started. If you're still working through something on your end, please reach out to our support team so we can help get things moving: https://care.headway.co/contact – Adam
customer
Lots of support!
Response from HeadwayAug 7, 2026
Hi Sonja, Thank you for the kind words! We're glad the support has been there when you needed it. We appreciate you sharing this. – Adam
Jennifer R.
My experience went well.
Response from HeadwayAug 7, 2026
Hi Jennifer, Thank you for sharing this! We're glad the experience went well — we hope your care goes just as smoothly. – Adam
Sha'Rhonda
Pay is always on time.
Response from HeadwayAug 7, 2026
Hi Sha'Rhonda, Thank you for sharing this! Consistent, on-time payments are something we work hard to deliver — we're glad it's been working well for you. – Adam
BR
I wish I had more control, especially with my calendar.
Response from HeadwayAug 7, 2026
Hi Brandon, Thank you for the feedback. We hear your desire for more control over your calendar — that's an important part of managing your practice, and we appreciate you sharing this as we continue improving the platform. – Adam
Nicole M.
Headway is a great tool for therapist and has great reimbursement rates.
Response from HeadwayAug 7, 2026
Hi Nicole, Thank you for sharing this! We're glad Headway has been a good fit for your practice — and that the reimbursement rates have been a highlight. We appreciate the kind words. – Adam