HeadwayHeadway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
2,418 approved reviews, newest moderated first
Julianna Height, L.
Headway is fantastic! The program is easy to use, provides me with the information that I need in a clear manner, customer service is responsive to any needs that I have, and best of all, it is free!
Response from HeadwayAug 18, 2026
Hi Julianna, Thank you for this! We love hearing that the platform has been easy to navigate and that the team has been there when you needed them. – Adam
Marlena B.
I love the return financial on each client but, I would love if you were able to generate more referrals on the platform to increase revenew.
Response from HeadwayAug 18, 2026
Hi Marlena, Thank you for the thoughtful feedback — we're glad the financial returns have been working well for you. We hear you on referrals and appreciate you raising this again. We'll share it with the team as we continue working to improve referral volume for providers. – Adam
Karolyn
Easy to work with
Response from HeadwayAug 17, 2026
Hi Karolyn, Thank you — we're glad the experience has been easy to navigate. We appreciate you sharing! – Adam
Tonia L.
Excellent! Easy to use platform! Great mission. Enabling therapists to show up as their best selves in service of their clients.
Response from HeadwayAug 17, 2026
Hi Tonia, Thank you for this — "enabling therapists to show up as their best selves in service of their clients" is exactly why we do what we do. We're glad the platform is living up to that mission for you. – Adam
Dean Del G.
Kendall made my experience with headway great!
Response from HeadwayAug 17, 2026
Hi Dean, Welcome to Headway! We're so glad Kendall was able to help make your start a great one. We'll make sure they hear about this. – Adam
Gn
Great response to tickets now !
Response from HeadwayAug 17, 2026
Hi Gayle, Thank you — "now" is music to our ears! We've been working hard to improve response times and we're glad it's showing. – Adam
customer
It is easy to use. Very practical.
Response from HeadwayAug 17, 2026
Hi Luis, Thank you — easy and practical is exactly what we're going for. We appreciate you taking the time to share! – Adam
Kathleen M.
This was a routine question and answer and I was able to get instructions quickly.
Response from HeadwayAug 17, 2026
Hi Katy, Thank you — glad the support team was able to get you what you needed quickly. That's exactly how it should go. – Adam