EL
GREAT
WONDERFUL COMPANY. LOVE BEING APART OF HEADWAY. STAFF RESPONDS WITHIN A REASONABLE TIME GOOD PLATFORM AND IS EVOLVING. PAYMENT MADE ON TIME.
Response from HeadwayAug 11, 2023
Thank you! Glad to have you here.

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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2,418 approved reviews, newest moderated first
EL
WONDERFUL COMPANY. LOVE BEING APART OF HEADWAY. STAFF RESPONDS WITHIN A REASONABLE TIME GOOD PLATFORM AND IS EVOLVING. PAYMENT MADE ON TIME.
Response from HeadwayAug 11, 2023
Thank you! Glad to have you here.
Rachel R.
Headway has been hugely helpful in making the process of credentialing with and billing insurance so streamlined and easy. Onboarding was great, the site is user friendly. I have encountered a couple of insurances I had questions about and never got a response from Headway in how to handle them but with the majority I have entered there have been straightforward results.
Alex J.
Headway has made it wonderfully easy for me to build my practice, and also as a patient myself I couldn’t be happier with how easy it is to see therapists that accept my insurance!
Response from HeadwayAug 10, 2023
Thank you for the feedback, love to hear you're using it on both sides!
Andrew L.
Headway has made receiving affordable mental healthcare easy. I am so grateful for the ability to view a list of all providers in my state that can bridge the gap in finding providers within my network!
Response from HeadwayAug 10, 2023
So glad Headway has helped you find care, and greatly appreciate the feedback!
Josie M.
I've been working with Headway for nearly a year. There have been a few times in which some billing issues needed to be corrected and they were able to help my client's out within less than 24 hours. I have even had a few clients express their gratitude towards Headway's customer service promptness and ability to resolve problems without a lot of fuss.
Response from HeadwayAug 10, 2023
So glad to hear it! Appreciate your kind feedback.
Morgan
Headway has been a great bridge between the insurance companies and the providers. They offer helpful support when its needed, which ultimately benefits the clients.
Response from HeadwayAug 10, 2023
Happy to have you here!
Chris K.
Since I have made the transition to my own solo practice, Headway Co. has been a valued blessing for my continued work with clients preferring to use their insurance. Headway has consistently remained professional, diligent and supportive of me as a provider, from my initial paneling to the most recent trouble shooting of client's needs along the way. I have also referred a handful of colleagues who were also making that transition, who have since joined with Headway Co. and share the same sentiment.
Response from HeadwayAug 10, 2023
Thank you for the feedback and for sharing!
Crystal
I've enjoyed use the Headway platform. It is very user friendly and I've made a lot of great contacts on headway.
Response from HeadwayAug 9, 2023
Thank you for your feedback, great to hear!