customer
Once onboarded
Once onboarded, billing is mostly very smooth

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
2,418 approved reviews, newest moderated first
customer
Once onboarded, billing is mostly very smooth
Eric H.
HW makes billing very easy. When are you doing 2 states per provider?
Response from HeadwayMar 18, 2024
Thank you for the feedback! We're working on having multi-state credentialing available later this year.
customer
Good service but would be better with the Wiley treatment plan option
Susan V.
Only have had one billing challenge which was very early on with Headway (and it took a long time to resolve), but for the last year, Headway has been smooth, flawless billing of clients and payments to myself. I also really appreciated Headways transparency, communication, action, and support with the Change Healthcare issue.
Response from HeadwayMar 18, 2024
Thank you for the feedback! We appreciate you being a part of Headway.
Steven M.
Headway insists on hiring NPs, who are CLEARLY WAY LESS EDUCATED THAN ANY DOCTOR! WE DON'T WANT TO ACCEPT THE REALITY THAT THE UNITED STATES HEALTHCARE SYSTEM IS A COMMUNIST SYSTEM WHERE WE GET NON-DOCTORS TO TREAT US! BECAUSE SOCIETY HAD NORMALIZED A NURSE OR PA! HEADWAY IS PUTTING YOUR HEALTH AT RISK 100%.
Response from HeadwayMar 14, 2024
Thanks for the review and so sorry you're having this experience. We'd be happy to help with any questions or concerns you may have. If you reach out via our contact form (http://headway.co/contact), a member of our support team can assist.
Jessie
Not having to worry about submitting claims myself, as a small private practice owner is a beautiful thing. Headway takes away the stress of billing..and the platform overall is very simple.
Response from HeadwayMar 12, 2024
Thank you for the feedback! Glad to have you with us.
customer
Easy to use website.
customer
Easy to navigate the website, payments on time, I like the 1099, response time is very fast.
Response from HeadwayMar 11, 2024
Thank you for the feedback! We appreciate you being a part of Headway.