customer
Do not trust!
I contacted the provider's office to see if they accepted my insurance. They took my information and said they would call me back. I got a call back from them saying everything was good to go and my co-pay would be $15. Had the appointment and paid the co-pay. A week later, I got a notification that the therapist I saw didn't accept my insurance, and I owed almost $300 for a barely 15-minute appointment.
Response from HeadwayFeb 15, 2024
Thanks for the review and so sorry you're having this experience. We'd love to help look into this for you. If you could please reach out via our contact form (http://headway.co/contact), a member of our support team can help out!