HeadwayReviews of headway.co

Response from HeadwayJul 16, 2026

Hi Johanne, We’re glad your questions were answered quickly. Thanks for taking a moment to share your experience. – Adam

Response from HeadwayJul 16, 2026

Hi Marta, We’re glad to hear you had a great experience. Thanks for taking a moment to share this. – Adam

Response from HeadwayJul 16, 2026

Hi Angie, We’re glad the initial process felt easy and straightforward. Thanks for taking a moment to share your experience. – Adam

Response from HeadwayJul 16, 2026

Hi Patrick, We’re glad the team was able to respond quickly. Thanks for taking a moment to share your experience. – Adam

Response from HeadwayJul 16, 2026

Hi Jeffrey, We’re glad to hear the team was professional and responsive. Thanks for taking a moment to share your experience. – Adam

Response from HeadwayJul 16, 2026

Hi Ehrin, We’re glad the insurance review follow-up was speedy and that the process worked well for you. We also hear your feedback about wanting a live help option — that’s helpful as we continue improving the support experience. Thanks for taking the time to share this. – Adam

Response from HeadwayJul 16, 2026

Hi Georgina, Thank you for sharing this feedback. We understand how important it is to get timely, clear support when platform questions come up. We hear your concerns about the chat experience and wanting an easier path to a person when more help is needed. We’ll share this feedback with the team as we continue improving the support experience. – Adam

Response from HeadwayJul 16, 2026

Hi Carmen, Thank you for sharing this feedback. We understand how important timely replies are when you’re trying to get questions answered or issues resolved. We appreciate you calling this out and will share it with the team as we continue improving the support experience. – Adam