HeadwayReviews of headway.co

Response from HeadwayJul 22, 2026

Hi LS, We’re glad the appointment reminders were helpful and that someone was able to work directly with your provider to support the insurance verification process. Thanks for sharing your experience — we’re happy to hear the communication felt helpful. – Adam

Response from HeadwayJul 22, 2026

Hi, We’re glad to hear the communication was clear, pleasant, and helpful. Thanks for taking a moment to share your experience. – Adam

Response from HeadwayJul 21, 2026

Hi Cheryl, We’re glad to hear you had a good experience. Thanks for taking a moment to share this. – Adam

Response from HeadwayJul 21, 2026

Hi Ashley, We’re so happy to hear you were able to get connected quickly and that direct communication with your provider was helpful. Thank you for sharing such kind feedback. – Adam

Response from HeadwayJul 21, 2026

Hi Steve, We’re glad payments, client connections, and support have been working well for you. We also hear your feedback about the volume of appointment notifications and appreciate you calling that out. Thanks for sharing your experience — we’ll pass this along as we continue improving the provider experience. – Adam

Response from HeadwayJul 21, 2026

Hi Larry, We’re glad the phone reminders have been helpful for keeping track of your weekly activities. Thanks for taking a moment to share your experience. – Adam

Response from HeadwayJul 21, 2026

Hi Stephanie, Thank you for sharing this feedback. We’re glad you received a reply fairly quickly, and we hear your point about wanting an easier option to speak with someone directly. We appreciate you calling this out as we continue improving the provider support experience. – Adam

Response from HeadwayJul 21, 2026

Hi Connie, We’re glad the note-writing experience has been improving and that the flexibility to use your own portal has been helpful. Thanks for taking the time to share your experience. – Adam