Happy & PollyReviews of happyandpolly.com

Response from Happy & PollyAug 26, 2024

Dear Customer, Thank you for bringing this to our attention. We’re sorry for any confusion regarding the kitty litter subscription. We'll reach out to you via email shortly with detailed instructions on how to manage your subscription. Thank you for your understanding, and we’re here to assist you every step of the way. Best Regards, Happy & Polly Team

Response from Happy & PollyAug 21, 2024

Dear Valued Customer, We sincerely appreciate your valuable feedback and extend our apologies for any disappointment caused by the product not meeting your expectations. With regards to the color variation, please be aware that differences in lighting conditions during photography and screen parameters may affect the color presentation. However, we assure you that we strive to minimize these discrepancies. Regarding the product damage and assembly issues, please rest assured, our dedicated customer service team will contact you via email shortly to discuss a suitable resolution. Please keep an eye on your inbox for further communication. Your understanding is greatly appreciated, and we remain committed to enhancing your experience with us. Best regards, Happy & Polly Team

Response from Happy & PollyAug 20, 2024

Dear Customer, We sincerely apologize for any inconvenience caused. We want to reassure you that your subscription has been successfully canceled already. Regarding your refund, it typically takes 2-5 business days to process and return to your account. We appreciate your understanding and patience as this transaction is completed. If you have any further questions or concerns, please feel free to reach out to us at [email protected]. We’re here to assist you. Best regards, Happy & Polly Team