Robyn P.
Sturdy
Sturdy, looks nice, well made. My cat hasn’t figured out the plastic bowl yet but I think he will. Only complaint is the material used for the scratching posts isn’t something my cat has wanted to use. It looks good though.

Happy & Polly 🐾Happy & Polly is an online pet store that specializes in providing a selection of endearing and comfortable products for our beloved feline companions.🐾 We understand the special bond between cats and their cat parents. That's why our mission is to create a dreamland where cats and their loving parents can find everything they need. At Happy & Polly, we offer a diverse range of products, catering to both the daily needs of your cat and the desire for customized accessories. From essential items like Cat Trees and Water Fountains to unique options such as our Custom Pet Portrait Stamps/Phone Holder, we have curated a collection that encompasses both practicality and individuality.📨If you have any problems or concerns, please don't hesitate to email us. We'll get back to you within 48 hours. Visit Our website Email US
Happy & Polly (happyandpolly.com) has 907 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Robyn P.
Sturdy, looks nice, well made. My cat hasn’t figured out the plastic bowl yet but I think he will. Only complaint is the material used for the scratching posts isn’t something my cat has wanted to use. It looks good though.
Madelyn Z.
Love the bowl part.
Jessika
Excellent product, my cats loved the spooky fountain. One of them was a little afraid of it for a couple days but took to it as soon as he tried it. Very well packaged, arrived intact, and works great!
Paxtyn
The process of ordering was very straightforward and the shipping updates were great.
Regina A.
Cat tree is just as cute in person as pictured. Very happy with overall quality of product. Bruno loves it!!
Bitcoin
Won't refund money for defective item. Customer service is garbage. Didn't even respond to PayPal when asked to just made the customer wait 3 weeks to get refund. DO NOT BUY. DO NOT DO BUSINESS WITH THEM! THEY SELL VERY CHEAP CHINA MADE GENERIC PRODUCTS SOLD BY MANY RETAILERS!
Response from Happy & PollyFeb 15, 2024
Hello, Thank you for your feedback. We apologize for any inconvenience caused. Could you please contact us at [email protected] with additional details, such as the order number and the videos or photos showcasing the issue you mentioned? This will greatly assist us in addressing the issue effectively. We'll assign a dedicated colleague to follow up on your case and they will respond within 48 hours. Please rest assured, we are committed to finding a suitable solution for you. We appreciate your support and patience,and we look forward to resolving this matter to your satisfaction. Rose
Candida N.
We received the cat tree quickly, it was easy to assemble, and our cats love it! And I love how it goes with my spooky vibe.
customer
Amazing!!!