Happy & PollyHappy & Polly 🐾Happy & Polly is an online pet store that specializes in providing a selection of endearing and comfortable products for our beloved feline companions.🐾 We understand the special bond between cats and their cat parents. That's why our mission is to create a dreamland where cats and their loving parents can find everything they need. At Happy & Polly, we offer a diverse range of products, catering to both the daily needs of your cat and the desire for customized accessories. From essential items like Cat Trees and Water Fountains to unique options such as our Custom Pet Portrait Stamps/Phone Holder, we have curated a collection that encompasses both practicality and individuality.📨If you have any problems or concerns, please don't hesitate to email us. We'll get back to you within 48 hours. Visit Our website Email US
Happy & Polly (happyandpolly.com) has 907 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kelly
I loved how speedy the delivery was and the final product looked amazing. One small thing is that the instructions were a bit hard to read. The screws were scaled down in the pictures so it was hard to tell which one I had to use. This is still a 5 star review because it wasn't detrimental to the final product.
David P.
Great Customer Service
LH in M.
My two girls are rescues, with one being really shy. Both are afraid of new things. Got the cactus waterer in two days. Set it up at half power to bubble out. They love it, not scary and they seem to be drinking more. Great.
QL
I got my packages delivered within a few days and the product is as beautiful as it is advertised. The flower tree is cute and my cat loves it!
Brianne M.
This is my second purchase from Happy and Polly! Huge fan. Reliable shipping and great products!
Clarence G.
Got the wrong hardware parts. I was able to put it mostly together, but I wasn’t able to attach the cloud piece because they straight up gave me one wrong hinge. The fabric parts of the cat tree are pretty cheap feeling, but it is sturdy and the scratcher parts have been holding up. My cat didn’t like for like two months, but now that the chemical smell has wrong off he’ll use it.
Response from Happy & PollyJul 17, 2024
Dear, We are sorry to hear about the issue with your order. Our records show that your order was delivered a month ago. Unfortunately, we did not receive any notification from you indicating that there were incorrect hardware parts in your package, so we were unaware of this issue. We are more than happy to assist you in resolving this matter. Please contact our customer service team at [email protected] and provide pictures or a video detailing the incorrect hardware components. They will help you with the issue promptly. Thank you for your feedback, and we apologize for any inconvenience this may have caused. Best regards, Rose
Crystal
Fast shipping, great price (on sale) and made well.
Dominik D.
Perfekt shop
