Tierney
Unexpected, but Cute
I love everything I get from you. I didn’t expect a crying tiger fountain because I had literally never seen it on the site, but my cat is orange, so we have come to like the design.

Happy & Polly 🐾Happy & Polly is an online pet store that specializes in providing a selection of endearing and comfortable products for our beloved feline companions.🐾 We understand the special bond between cats and their cat parents. That's why our mission is to create a dreamland where cats and their loving parents can find everything they need. At Happy & Polly, we offer a diverse range of products, catering to both the daily needs of your cat and the desire for customized accessories. From essential items like Cat Trees and Water Fountains to unique options such as our Custom Pet Portrait Stamps/Phone Holder, we have curated a collection that encompasses both practicality and individuality.📨If you have any problems or concerns, please don't hesitate to email us. We'll get back to you within 48 hours. Visit Our website Email US
Happy & Polly (happyandpolly.com) has 907 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tierney
I love everything I get from you. I didn’t expect a crying tiger fountain because I had literally never seen it on the site, but my cat is orange, so we have come to like the design.
Sara
Had a great experience, quick delivery, and earned some points to go toward a future purchase!
customer
My cats absolutely love their gothic cat tree and the bats are still hanging even after my cats have played with them. It's full of fur and well made I'm so happy with it.
Ashley O.
Quick delivery. Super cute product! My cat loves her donut car
Usejog
I did a picture of our dog. It was perfect!! Love it!!
Janitra W.
Happy & Polly are my new go to for my baby’s litter, we both love it. The experience is great, easy, straightforward, and the litter is always delivered in a quick and timely manner. We love you guys.
KC E.
Item was a custom stamp. Description said clearly that it included ink. It didn't, and I had to buy ink pads to complete the gift. I asked for a refund. No reply from vendor.
Response from Happy & PollyJul 1, 2024
Dear customer, Thank you for your feedback. We apologize for any confusion regarding the ink for the custom stamp. We would like to clarify that, the stamp comes pre-inked by our designers after the customization finished. However, it means the stamp comes with ink on the pad, not the separate replacement ink, which need to be purchased. Sorry for the confusion. Additionally, our customer service colleague has already reviewed our email records and could not find any communication from you regarding this issue. Please feel free to reach out to our customer service team at [email protected] for any further assistance. We appreciate your understanding and support. Best regards, Rose
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The customer service representatives addressed my concerns and rapidly responded with a replacement item. The issue I had was my own fault because I failed to note that I had not correctly included my address information. But the representatives were very understanding to that as well.