Halo CollarReviews of halocollar.com

Symantha walked me through exactly what I needed to do to update my satellite.

Symantha was very polite and helpful walking me through everything as we worked through the different tasks.

Symantha was very capable and provided excellent customer service.

Symantha was very helpful and understanding with the issues I had with my collar. I appreciated her kindness and helpfulness

The collars are excellent - although quite large. They are very accurate and provide feedback with accuracy. The only challenge is that it has a proprietary charger. Since I have multiple houses, this is such a pain. I have previously kept a separate Fi account and collars because at least those I can charge (in a pinch) on a wireless charger. I may revert to the Fi even though it does not have boundary warnings and is not as accurate because a dead collar is zero use. No clue why a company would make such a feature instead of using standard charging protocols.

There was a delay getting a new strap for my halo collar which the buckle broke on. It wasn't a big issue. I discussed this with customer support which was amazing and so courteous. Within several days of each other, I actually received 2 different straps. My recent conversation with Symantha at Halo said I didn't even need to return the collar. Wonderful customer support.

Angelina was great! Very thorough and explained the process to me and why it was happening.

Logan was very informative and responsive. I really liked the virtual help line. I have liked the customer service with my halo collar.