Tobi H.
Symantha made my replacement quick and…
Symantha made my replacement quick and easy
Response from Halo CollarApr 21, 2025
We appreciate the team shout-out, Tobi!

The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Tobi H.
Symantha made my replacement quick and easy
Response from Halo CollarApr 21, 2025
We appreciate the team shout-out, Tobi!
CJ
Friendly, fast customer support— even on a holiday!
Response from Halo CollarApr 21, 2025
Thank you so much for your kind words and review!
Orville M.
Haven't received my strap replacements yet! Talked with you on the 6th and now it's the 20th
Response from Halo CollarApr 22, 2025
Hi Orville, we are so sad to hear this! A member of our team has reached out to assist you further. We are looking forward to finding a resolution!
Fan
We had the invisible fence initially but the wire kept on breaking. For us it was a no brainer to switch to the Halo collar. It works great for our dog as well as our neighbors dog and some friends after they saw how well it worked for our dogs. My dog respects the indoor and outdoor beacons as well. Halo customer service has always been very responsive to our questions and concerns!
Response from Halo CollarApr 21, 2025
This is so amazing to hear! Thank you so much for sharing your story.
Rob T.
Very friendly and compassionate associate (sorry, forgot her name). Also very helpful in facilitating a Halo 4 replacement collar.
Response from Halo CollarApr 21, 2025
Thank you so much for your review, Rob!
Riley B.
Angelina was great! Fast and very knowledgeable.
Response from Halo CollarApr 18, 2025
Thank you so much for letting us know! We are so happy that you were satisfied with our service.
Kenneth A.
We had a problem with our collar’s battery. I contacted Halo and spoke with Emma. She was so friendly and helpful. She helped us resolve the issue right away. Very pleased with our collar and the customer service!
Response from Halo CollarApr 18, 2025
Thank you so much for shouting out our team! We love to hear that we were able to help.
Donna W.
Supportive staff member who walked us through every step trying to figure out why our collar wasn't giving feedback to our pup!
Response from Halo CollarApr 17, 2025
Thanks so much for your review, Donna! We love to hear that our team was able to help!