Carrie T.
Arica was super helpful!
Arica was knowledgeable and friendly. We were having difficulty connecting the Halo collar to our account, and she was very familiar with the steps to remedy this situation. She got us all the way through setting up the app on both of our phones and sent follow-up instructions for creating fences. Having customer service reps with Arica's knowledge base and willingness to help leaves us with a favorable impression of Halo!
Response from Halo CollarApr 25, 2025
We love to hear this! Thank you so much for your review and for being a loyal member of our Pack!



