L. L.
Arika Helped
Arika did a wonderful job taking care of our needs
Response from Halo CollarApr 28, 2025
We love to hear when our team has done a great job. Thank you!

The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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L. L.
Arika did a wonderful job taking care of our needs
Response from Halo CollarApr 28, 2025
We love to hear when our team has done a great job. Thank you!
lynn M.
Halo has exceptional customer service. Within seconds I'm talking to halo support over video chat. They are always happy to help. Great service!
Response from Halo CollarApr 28, 2025
Thank you so much for your kind words, Lynn!
Allyson B.
I really appreciate the diligence in sending out replacements when things don’t work as expected!
Response from Halo CollarApr 25, 2025
Thank you so much for your review! We are happy to hear that we were able to help.
Sharron Crutchfield R.
My collar does not always work perfectly but the customer service at Halo can not be beat! The issue I have is my dog is so fast she can be outside of the fence before the switch from wifi to lte can occur. I have just turned the fences off and track her myself when shes outside. I recently had another issue with my collar. It took two dog park video meetings but Halo is sending me a new collar as mine was malfunctioning. They stand behind their product and customer service is always available. I would recommend using the Halo collar. I had the Hale 3 then replaced it with Halo 4. I've had the Halo 4 for about a year now.
Response from Halo CollarApr 25, 2025
Thank you so much for your honest and thorough review! We are so happy that we were able to help.
User
Amazing support
Response from Halo CollarApr 25, 2025
We are so happy to hear this!
Ben H.
Monica was very helpful. Answered all my questions proactively and I’m very thankful for the help!!
Response from Halo CollarApr 25, 2025
Thank you for shouting out our team! We're so thrilled we could help.
Jackie B.
Tai was very helpful, patient, knowledgeable, and nice. Thank you.
Response from Halo CollarApr 25, 2025
Thank you so much for your kind words, Jackie!
David A.
Arica was a great customer rep. She was polite, patient and competent. She made me feel less of idiot while figuring out my problem.
Response from Halo CollarApr 25, 2025
We appreciate your kind words about our team, David!