Halo CollarReviews of halocollar.com

Representative very knowledgeable

Placed an order over 7 business days. Have not received any order or shipment confirmation. Contacted customer support they are unable to see any status on my order, they stated they would request for someone to call me regarding my order which will take 7-10 business days to hear back. In that case I requested to cancel my order and the lady I spoke with stated she is unable to cancel my order because it's past 48hrs from when my order was placed. Wanted to give Halo a chance after reading reviews regarding their extremely poor customer service. I should have taken those warnings more seriously. The lady I spoke with was very kind, but ultimately customer support is waste of time because they are unable to help you in any way and if they can it will be 7-10 days before you hear back.

Very helpful and was able to resolve issue quickly

So thankful for the quick connection to help as well as complete resolution to our problem.

Ease of service. Friendly staf

Quinn did a great job and was very helpful in getting a warrenty filed. Very personable as well!

Quinn made getting a replacement collar painless for me! My battery stopped charging and as a dog momma, not being able to keep tabs on my fur baby makes me worried! Thank you Quinn for getting me and my pup taken care of!

Quinn was great. They were efficient and curious. Thanks for your help.