Halo CollarReviews of halocollar.com

Their customer service is non-existent. We have been waiting for weeks for them to address an issue with one of our collars, and it's not even the first time this has happened. We've had issues with charging collars, and we have issues with connectivity between the collar and the app. We have waited for WEEKS, while paying for the service, for them to address the issue. Now we can't even get them to respond. It's a very expensive collar considering you're throwing your money away because they refuse to address problems with their product. What a joke.

It isn't as accurate with satellite but it does the job. My dog hasn't left the yard since I bought it. Except when the battery dies.works about 10 hours.

Continued responsiveness to feedback is one of the best things you guys do: Improved battery life, improved connectivity, and collar feedback are right on line with post suggestions. I would suggest another improvement, for those with multiple discreet gps fences, slow then to be ticked on and off independently from one another. A great product.

We have a Heeler Mix, and a full blooded Heeler with tons of energy!! No other fence gives them the needed space to run off that energy, but HALO does!! Love the fact too that we can use it on the farm and at the lake when we go! Our girls took no time to learn the area, and its great to be able to see where they are, and the notification warnings are awesome too. Love using the beacon to keep them out of the trash can !!! Love everything about this collar. It's AWESOME!! Well worth the money!!

Not really a constant line that the dog can respect. Due to it being satellite it’s not like an electric fence. Additionally have zero success getting the beacon to work correctly with the collar inside of the house with any regularity so training was difficult. Also, need longer studs for collar as I have a long hair breed

We love the portability of the Halo collar. It comes with us. Customer service has been quick to help with the installation and our learning process In how to use the technology. They have provided various ways to answer our questions. The differences and specific capabilities of the technology (GPS, Bluetooth, wi-GI) have not always been easy for us to learn.

The collar will not stay charged longer than a few hours and the cellular and bluetooth functionality is not reliable when you have topography that isn’t flat. Returned original collar and received a new collar after Software update, and it didn’t work either. Still suffering through your service nightmare to get a refund. Definitely will not recommend Halo to anyone.

I love Halo customer support is via zoom. This personal connection is a huge differentiator.