Zaitoon umrahReviews of hajartravels.com

My first time Umrah and that too with a large family group. I had personalized package from them. Alhamdulillah most of the things went smooth and well except for a little nuisance regarrding my infant ticket. Hotels were at walking steps as i requested. Hubaiba was responsive to my emails and questions. It was a great experience overall.

Wa Allahi If I couldn’t give these people negative number I would! This whole organization is full of lairs and dishonesty ! They lie literally about everything. I was part off the second 10 days of Ramadan umrah group (April 1 - 12) and we had to do everything on our own. They canceled the hotel we were supposed to be staying and didn’t inform us , no ziyarat tour or group umrah . They also didn’t respond to our text, message or any communication we sent . The hotel they gave us was dirty, and they have the audacity to get upset if you express your feelings or discomfort. They will not put you in any group as they claim, everything on their website is 100% lies! Please save your money and look for another agent because these people will treat you horrible, lie and have you wasting your money .

Had a great experience, everything went really smooth thanks to their help.

I had a great experience with this company and it was my first time booking through them. I had a pleasant flight and it was very comfortable. The hotels were near by and to us that was the most important thing, we did not want to worry about transportation. Thanks you Habiba she made it all happen and I recommend that anyone that plans to book in the future to get in contact with her. She will make this a easy process for you!

The experience I had with this company was wonderful. They provided great information, especially with Habiba. She made the process smooth and answered all my questions. The hotels they booked for us were clean and professional and the trip coming and going was also very nice. It was near by where we needed to be and very convenient for us. Habiba is great to work with and anyone that needs to book a trip contact her.

Few things. Before you read the whole review, i would say do not reserve, travel through them. Extremely pathetic service. First of all package was not cheaper. It became expensive as they added legs of flight which have different baggage policy. So we have to pay for bags during the flight. Because of them, we couldn't take lots of stuff that we were suppose to. They are bunch of new bies dont know the rules and regulations of local flight operations in Pakistan. They booked us for 5 days and night but when we reached their only reserve us for 3 days. So we had to wait in the hotel lobby for 8 hours. Gave wrong information related to flight in Pakistan. We missed our flight and had to stay at a local Pakistani airport for whole night with the family of 5. They didn't accommodate or fought for us with the airline. Had to take ownership of everything. There were 27 passemgers like me who got stuck at the same airport and they kept blaming on us that you deliberately missed flight. Who on earth would do that to stay on a local airport in Pakistan. With not even sitting available at the airport. Then I got flight for my whole family by myself by calling US customer support and adjusting, and in the back ground these cheaters canceled my tickets, not sure what they wanted from us. Anyways, Long story short they are not helping the cause, so please try to reserve yourself, everything. DO NOT USE THEIR SERVICES. Thanks for reading.

I had an amazing Umrah experience with Hajar Tours, and they provided excellent customer service. Miss Hubaiba Farooq, one of their employees, has been performing a fantastic job. I appreciate it and want to thank you. Highly recommended!

Alhumdulillah we came back from umrah with the help of Hajar travels. We had a great experience. The hotel was right in front of he Kaba and the mosque in Medina. Special thanks to brother Anees and his team who helped us a lot. They made everything smooth and painless