Grasshopper BankReviews of grasshopper.bank

Derek made my customer service experience GREAT! He is always so helpful and has such a fabulous personality. Thank you, Derek and Grasshopper Bank for always making my business banking experience top notch!

Excellent cyber security division and prompt customer service. Ease of use and setting up accounts.

The experience was very helpful and productive. The representative was very polite and was able to satisfy my request.

The service was superb

My experience with the Grasshopper representative was great. I wish I had gone to Grasshopper first after wasting over 10 hours trying to get two separate business accounts set up with AMEX. Since this was impossible with AMEX, I moved one account to Grasshopper and the ease of setting it up along with a customer service representative who immediately helped me with a glitch (on my part) has been great. I plan to move my first account with AMEX over to Grasshopper soon.

Working with Grasshopper was a breeze. Marcelo and Jaris were incredibly helpful and responsive to my questions. They made the SBA loan process incredibly simple and fast. Our loan took a little less than two months from the day of initial application to the day we closed. It could’ve been even less if I had sent the team the requested documents as needed just a little quicker. Grasshopper is my go-to bank for any future funding needs!

These guys make you jump through hoops that you wouldn't have to jump through with a real bank and have zero customer service skills. They'd just as soon lose a client with tens of thousands of dollars that they are collecting interest off of than to do something simple that every other bank does. They don't value your time and none of the employees, including management, appear to be capable of applying basic logic to solve problems.

So far all good. Quick onboarding. Easy and intuitive dashboard.