Joan E.
great service and quick respond
great service and quick respond

Privately owned and headquartered in New York City, Grasshopper is client-first digital bank with an obsession for providing leading-edge technology, solutions-driven products and superior service through a combination of passionate people and digital resources. Grasshopper replaces the traditional one-size-fits-all approach to banking with a suite of products and services tailored to specific industries and a passionate team of experts with deep expertise in their fields. Grasshopper’s banking solutions cover small business, startups, fintech-focused Banking-as-a-Service (BaaS) and commercial API banking platforms, SBA lending, and white-labeled consumer banking. As a federally chartered commercial bank, Grasshopper is a member of the Federal Deposit Insurance Corporation and is an Equal Housing/Equal Opportunity Lender.
Grasshopper Bank (grasshopper.bank) has 459 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Banking & Money · New York, New York
Excellent
Banking & Money · New York, New York
Excellent

Banking & Money · Brooklyn, New York
Excellent

Banking & Money · Valley Stream, New York
Excellent
Showing 308 reviews with 5 stars · Clear filters
Joan E.
great service and quick respond
Pamela
Had a good experience with Karen and she looked into the query and resolved it with in no time
Rachel W.
Quick and helpful response! I was expecting to wait a day or two for a response, but got one within minutes with complete instructions on how to do what I was asking.
Anthony B.
I thought that Rachel did an excellent job in communicating and expediting the loan process. We are very happy and thankful for her Work.
Wade W.
Love this bank customer service is amazing I can get someone on the phone in 5 minutes. Old school customer service and new school interface. I moved both of my business to them. Could not be happier.
Evelene S.
Easy to set up.
Ja'carla M.
Briana was awesome! I needed to pay a vendor for my event and needed to transfer money to my card right away! Briana was able to ask for a quick one time transfer!
Luz Elena M.
Grasshopper support team always answer me on time and look for the best way to solve any issue