Christopher P.
I've been trying for a month to make my…
I've been trying for a month to make my first deposit into the account. I'm an idiot for getting a cashier's check for $100K. You guys are idiots for telling me I can still deposit it on the phone app. I thought a bank saying they work with Silicon Valley entrepreneurs would come through. I couldn't even get business credit cards through the partners you list. I've never had so much trouble giving someone money in my entire life. I just need to close the accounts.
Response from Grasshopper BankOct 21, 2026
Hi Christopher, Thank you for bringing this to our attention! We're sorry to hear about the frustrating experience you've had. This is absolutely not the standard of service we want to provide and sincerely apologize for the headache this has caused. Your comments have been escalated directly to our leadership team so they can thoroughly investigate what occurred with your deposit and the issues you described. If you'll allow us the opportunity to make this right, we are committed to getting this sorted out and appreciate your continued patience while we get to the bottom of this. Only Forward, Grasshopper Bank



