ShippoReviews of goshippo.com

Response from ShippoJul 14, 2026

Hello, Thank you for the kind feedback! We're so glad to hear that you find Shippo easy to use and that it's saving you money. That's exactly what we aim for. If you ever have questions or need any assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new Thanks for being part of the Shippo community! – Shippo Support

Response from ShippoJul 11, 2026

Hi Andrew, Thanks for the review. We're sorry about the account block, and we understand how frustrating it is to not be able to download a label you've already paid for. We found your account and tried to reach out directly, but your email provider bounced our message back. If you can allow-list [email protected], or use a different email, we'll respond to any ticket submitted here: https://support.goshippo.com/hc/en-us/requests/new. Live chat is also available if that's easier. We look forward to helping sort this out. – Shippo Support

Response from ShippoJul 8, 2026

Hi Jeanne, Thank you so much for the kind review! We love hearing that Shippo has been easy to navigate and reliable across all your shops — that's exactly the experience we work hard to deliver every day. If you ever need anything, our support team is always here to help: https://support.goshippo.com/hc/en-us/requests/new Thanks for being part of the Shippo community! – Shippo Support

Response from ShippoJun 30, 2026

Hi Andrew, Thank you for your review. We’re sorry to hear about the trouble regarding a DHL pickup — we understand how frustrating it must have been to not have your packages picked up as expected. We were able to locate your account and have reached out to you directly via email with steps to get this resolved. Our team is happy to assist further if needed. Please feel free to respond to our email if you have any additional questions. – Shippo Support

Response from ShippoJun 26, 2026

Hello, Thank you for sharing your feedback. We're truly sorry to hear about the rate discrepancy and the frustration this caused — we completely understand how unexpected charges can be upsetting, especially when the amount shown at checkout doesn't match what was billed. We were able to locate your account and will be out to you directly via email to look into what happened with this shipment and work toward a resolution. Our team is happy to help get this sorted out. Please feel free to respond to our email if you have any additional questions. – Shippo Support

Response from ShippoJun 23, 2026

Hi Roshanak, Thank you for your review. We’re sorry to hear about the trouble regarding the lost package and carrier adjustments being applied to your shipment — we understand how frustrating unexpected charges can be. We were able to locate your account and our team is looking into this case further. We will be in touch shortly via your initial support ticket. Please feel free to respond to our email if you have any additional questions. – Shippo Support

Response from ShippoJun 12, 2026

Hello, Thank you for the kind feedback! We're so glad to hear that you find Shippo to be easy to use — that's exactly what we aim for. If you ever have questions or need any assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new   Thanks for being part of the Shippo community! – Shippo Support

Response from ShippoJun 10, 2026

Hello, Thank you for the wonderful feedback! We're so glad to hear that the shipping process and carrier options have been working well for you — giving you flexibility and ease of choice is exactly what we aim for. If you ever have questions or need any assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new   Thanks for being part of the Shippo community! – Shippo Support