ShippoShippo is a multi-carrier shipping provider that easily integrates into your workflow so you can manage and fulfill orders in one place — giving online sellers and logistics leaders more ways to maximize margins and efficiency across the entire fulfillment journey.
Shippo (goshippo.com) has 542 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent
Shipping & Logistics · Los Angeles, California
Excellent
Shipping & Logistics · Pomona, California
Excellent
Shipping & Logistics · Sacramento, California
Excellent
542 approved reviews, newest moderated first
A.D. R.
Simple system... easy to use and the pricing great!
Response from ShippoJun 4, 2026
Hi A.D. We love hearing this, thank you! If you ever have questions or need assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new - Shippo Support
LUIS L.
Been with Shippo for years, the other vendors competing for Small Business clients don't even come close.
Response from ShippoJun 4, 2026
Hello, Thank you so much for your kind words and for your continued loyalty over the years — it truly means a lot to us! We're thrilled to hear that Shippo has been your go-to shipping solution, and we work hard every day to make sure it stays that way for small businesses like yours. If you ever need anything or have questions along the way, our support team is always here to help: https://support.goshippo.com/hc/en-us/requests/new Thanks again for being part of the Shippo community! – Shippo Support
SHARON P.
Good job! Keep it up!
Response from ShippoJun 3, 2026
Hi Sharon, Thank you, we appreciate the kind words! Reviews like this keep us motivated to keep improving. If you ever have questions or need assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new - Shippo Support
Rick
This is perfect for use with eBay or just your everyday shipping needs. You can connect your eBay store to Shippo and it will import your orders to make your shipping much easier.
Response from ShippoJun 1, 2026
Hi Rick, so glad it's working well for you! We love that the eBay integration is making shipping easier. Thanks so much for taking the time to share this! If you ever have questions or need assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new -Shippo Support
Abimbola O.
This a a very simple and uncomplicated solution for Small Business's like mine.
Response from ShippoJun 1, 2026
Hi Abimbola, Simple and uncomplicated is exactly what we're going for! Thanks for the kind words and for trusting Shippo with your small business. If you ever have questions or need assistance, our support team is always happy to help:https://support.goshippo.com/hc/en-us/requests/new -Shippo Support
Mayra U.
I was supposed to get $50 for referring someone and they were also suppose to get $50 for spending $50 on labels. It was suppose to be automatic and instantly. I purchased like 10 more labels and I keep getting charged. It's all fake just so people can sign up It doesn’t say that it says when the person I refer prints the first label I automatically get $50. It doesn’t clarify I have to spend $50 as well for both of us to get the $50 well anyway this was 2 days ago I am now way over the $50 in spending and I still haven’t received their credit.
Response from ShippoMay 29, 2026
Hi Mayra, Thank you for your review. We're sorry to hear about the trouble with the $50 promotional credit on your account. We understand how frustrating it can be when promos aren't applied as expected. We were able to locate your account and are reaching out to you directly via email to get this issue resolved. Please feel free to respond to our email if you have any additional questions or concerns. – Shippo Support
Kianga J.
I enjoy working with Shippo for all my shipping needs. They’re easy and efficient. Keep up the good work.
Response from ShippoMay 18, 2026
Hello, Thank you so much for your kind words! We're delighted to hear that Shippo has been easy and efficient for all your shipping needs — that's exactly the experience we strive to provide. If you ever have questions or need assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new Thanks again for being part of the Shippo community! – Shippo Support
Social Media The Supply C.
Absolutely the worst customer support around. They only communicate by email and Take hours to respond. You literally can not get them to phone you. If I could give a negative number I would.
Response from ShippoMay 29, 2026
Hi there, Thank you for sharing your feedback. We understand your concerns regarding delayed replies to your inquiries and appreciate you taking the time to bring this to our attention. I noticed that someone from your company was able to connect with our agents via email to review the issue and am glad we were able to get it resolved. Feedback like yours helps us continue improving, and we appreciate the opportunity to address your concerns. Please feel free to respond to our email further if you have any additional questions.